Anusha Yaram

Finacle Banking Project (Ongoing)

• Performed root cause analysis to provide resolutions for production issues.
• Mentored junior engineers in advanced concepts, fostering professional development within the team.
• Created manuals and taught training sessions to educate co-workers on new systems.
• Documented system configuration, mapping and processes.
• Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.
• Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.

Morrisons Wholesale Project

• Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
• Maintained existing software systems by identifying and correcting software defects.
• Developed scalable and maintainable code, ensuring long-term stability of the software.
• Collaborated with clients to define solution requirements.