Anusha N R

Responsible for performing screening for both individuals as well as entity.

Reviewed individual party cases and PEP(Politically Exposed Person) & Terrorists alert.

Use of application like FIRCO, PRIME, World check & KYCP(Know your customer)

In-depth knowledge of disposition alerts by using definitive and supplementary criteria.

Responsible for identifying the true matches and escalation the same to onshore team for further review.

Allocating tasks to the team for the day is an additional tasks.

Pulling the reports and EOD's is also an additional tasks

Performed early detection, prevention and minimization of losses through review of suspect transaction as generated by transaction monitoring systems.

Risk related, process improvements and reporting team performance.

Conducted detailed risk assessments by analysis data, statistics, patterns and market trends.

Describing and estimating the risk affecting the business.

Strong investigation abilities and mind set.

Handled confidential information in accordance with privacy policies.

Determined existing fraud trends and assisted in prevention of future trends.

Monitored, tracked and managed risk to ensure long-term buyer satisfaction and ensure safe online transactions.

Working within a fast-paced environment.

Reviewing a variety od PPI complaints on the behalf of a reputable retail bank.

This will involve investigating customer complaints by reviewing evidence to ensure the right outcome of the customer is made.

Researcher, gather and collate data relevant to the customer complaint using in-house banking legacy and 3ed party system.