Microsoft Dynamics D365 F&O
Results-driven Microsoft Dynamics D365 F&O expert with 12+ years of experience in ERP implementation, project management, and business process optimization. Proven ability to streamline operations, enhance efficiency, and drive digital transformation across Retail, FMCG, Manufacturing, and Consumer Goods industries. Strong expertise in ERP Implementation, Business Analysis, Functional Consulting, and Stakeholder Management.
ERP Implementation & Deployment
Global Microsoft Dynamics Rollout -
1. Successfully rolled out and implemented (functionally)Dynamics AX, NAV 2016 & D365 F&O globally.
2. Implemented ERP & CRM projects and created critical KPIs to track and improve on time delivery, user issues and safety statistics.
3. Streamlined Pan India & World wise branch operations,resulting in faster process and some reduction in travel budget.
4. Travel Exposure to Denmark, Netherland, Switzerland & China in line with the project and willing to travel more.
5. Standardized business processes across 10+ global locations, boosting operational efficiency.
6. Reduced ERP downtime by 25% through proactive AX 2012 R3 support strategies.
7. Automated finance & supply chain workflows, cutting down manual workload by 30%.
8. Spearheaded Salesforce CRM implementation, optimizing sales pipeline and commission tracking.
9. Integrated IoT for vending machines, improving service uptime by 40%.
🎓 Training & Change Management
1. Conducted training sessions for 500+ users, increasing ERP adoption by 40%.
2. Created functional documentation (BRD, FDD, Test Cases) to support ERP implementations.
3. Managed stakeholder communication, ensuring seamless system transitions.
Microsoft Dynamics D365 F&O
Microsoft Dynamics Navision, AX
Microsoft Dynamics Navision 2009
Microsoft Dynamics Navision 2013
Microsoft Dynamics Navision 2016
SFDC CRM Software
Traveled for ERP projects in Pan India, Denmark, Netherlands, Switzerland, China.