Anushka Dutta
Project Manager
Bangalore
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills with a background of Travel and Tourism with sound understanding of attracting tourists to various destinations through good public relations and marketing skills.
Overview
6
6
years of professional experience
9
9
years of post-secondary education
3
3
Languages
Work History
Matar Media / Project Manager
Bangalore
Bangalore
03.2022 - Current
- Facilitated communication between internal personnel, clients and the creators for project cohesion.
- Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution.
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems and following up with potential and existing clients.
- Met project deadlines without sacrificing build quality or workplace safety.
- Developed and initiated projects, managed costs and monitored performance.
- Planned, designed and scheduled phases for large projects.
- Achieved project deadlines by coordinating with creator to manage performance.
- Identified plans and resources required to meet project goals and objectives.
- Modified and directed project plans to meet organizational needs.
Intern
Yatra Online Pvt. Ltd
Bangalore
04.2021 - 06.2021
- Helped sales professionals maintain customer relationships by making follow up calls to recent buyers.
- Supported sales team with administrative assistance such as coordinating paperwork and responding to basic inquiries.
- Completed as many as 30-35 outbound calls each day to warm and cold leads.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Prepared and mailed invoices to customers, processed payments and documented account updates.
- Responded to customer concerns and questions on daily basis.
- Used data entry skills to accurately document and input statements.
- Received and sorted mail, prepared packages for delivery and scanned documents.
HR Intern
Remote
Kolkata
09.2020 - 12.2020
- Supported efforts to optimize employee engagement, diversity .
- Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews.
- Developed strong written and verbal communication skills.
- Worked with team to coordinate company events.
Audi Volunteers
Students Welfare Office, Christ University
Bangalore
06.2019 - 07.2022
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Established team priorities, maintained schedules and monitored performance.
Cultural Head
Indus Valley World School
Kolkata
08.2017 - 03.2019
- Built partnerships with related organizations to develop support and gain greater attention for important issues.
- Developed and maintained courteous and effective working relationships.
- Participated in team-building activities to enhance working relationships.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Conducted research, gathered information from multiple sources and presented results.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
BBA - Tourism and Travel Management
Christ University
Bangalore 06.2019 - 06.2022
Humanities
Indus Valley World School
04.2013 - 03.2019
Skills
Dancing
undefinedAccomplishments
- Improved customer satisfaction ratings by delivering the project on time.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved smooth flow of the system by introducing zoho for project Management tasks.
Timeline
Matar Media / Project Manager
Bangalore
03.2022 - Current
Intern
Yatra Online Pvt. Ltd
04.2021 - 06.2021
HR Intern
Remote
09.2020 - 12.2020
Audi Volunteers
Students Welfare Office, Christ University
06.2019 - 07.2022
BBA - Tourism and Travel Management
Christ University
06.2019 - 06.2022
Cultural Head
Indus Valley World School
08.2017 - 03.2019
Humanities
Indus Valley World School
04.2013 - 03.2019
Similar Profiles
Snigdha KulshreshthaSnigdha Kulshreshtha
Furlenco at BangaloreFurlenco at Bangalore
SAGNIK GOSWAMISAGNIK GOSWAMI
AMAZON at BangaloreAMAZON at Bangalore
Ahammed NajeebAhammed Najeeb
NA at BangaloreNA at Bangalore