Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

ANUSHKA JINDAL

Program Manager
Gurgaon,HR

Summary

AI-driven Project Manager with 7+ years of experience delivering complex IT and operational projects across e-commerce, SaaS, and enterprise technology sectors. Financial planning enthusiast with a proven track record of driving cross-functional collaboration, optimizing processes, and enhancing operational efficiency. Adept in Agile and Waterfall methodologies with a strong command of prompt engineering ,project lifecycle management, stakeholder engagement, and data-driven decision-making.

Overview

8
8
years of professional experience
2
2
Certifications

Work History

Program Manager

Blinkit
08.2024 - Current
  • Analyzed financial performance across express stores, uncovering opportunities to improve profitability and reduce operational inefficiencies.
  • Executed strategic workforce planning that improved service delivery and reduced overhead costs.
  • Increased store efficiency by implementing targeted performance strategies focused on staff incentives and satisfaction.
  • Led national cross-functional teams to standardize operational best practices, reducing average operating costs.
  • Reduced attrition by deploying a successful migrant workforce initiative; increased diversity through female hiring programs and POSH training.
  • Launched and led an Upskilling Academy for cross-vertical training, enabling employee promotions and internal mobility across store functions.

Technical Project Manager

GluedIn
12.2023 - 08.2024
  • Delivered projects on schedule and within budget, exceeding profitability targets across the portfolio.
  • Leveraged data analytics to identify growth channels and optimize customer engagement.
  • Defined and executed product roadmaps in alignment with strategic business goals.
  • Built and maintained strong relationships with stakeholders across engineering, product, and customer success teams.

Technical Project Manager

LeewayHertz Technologies
06.2023 - 11.2023
  • Delivered 4-6 concurrent projects efficiently while maintaining high customer satisfaction.
  • Streamlined stakeholder communication and mitigated delivery risks for seamless execution.
  • Drove profitability by managing project PL and aligning technical teams with client goals.
  • Used JIRA for performance tracking and led diverse tech teams across Java, Node.js, Swift, and Kotlin.

Program Manager(H&M Aruba)

Hewlett Packard Enterprise
06.2021 - 05.2023
  • Spearheaded RAID identification and resolution, enabling on-time and within-scope delivery.
  • Managed SOWs, change requests, and contractual documentation for multimillion-dollar programs.
  • Supported strategic hiring through staff augmentation, improving team capability and delivery speed.
  • Defined data migration strategies and managed stakeholder expectations during product upgrades.

Project Manager(H&M Aruba - Delivery Lead)

Hewlett Packard Enterprise
03.2020 - 05.2021
  • Directed daily delivery activities and managed escalations to resolve critical issues.
  • Collaborated across tech, supply chain, logistics, and vendor teams to meet client priorities.
  • Facilitated automation initiatives to improve process efficiency and reduce manual effort.

Technical Solutions Consultant

11.2017 - 02.2020
  • Acted as SME for storage solutions (MSA, EVA, 3PAR, StoreOnce, SAN), leading resolution improvements.
  • Reduced remote resolution time by 20
  • Managed performance reporting (DA, KPIs, SLA) and led initiatives like Log Attach.
  • Delivered weekly/monthly performance dashboards for clients and senior stakeholders.

Education

Bachelor of Engineering - C.S.E

Chitkara University
Chandigarh
08-2017

Skills

JIRA, Confluence, JQL

Certification

Certified Project Management Professional(PMP)

Accomplishments

  • Received Best Performer Award for FY21.
  • Received a Level 1 Award for excellence in personifying industriousness and customer-centricity
  • Awarded best performer of the Quarter as a Technical Consultant in HPE
  • Received Super Hero Award for exhibiting auxiliary team management responsibilities.
  • Experience Maker Award - Recognized as an experience maker for all four consecutive quarters in FY20.
  • Delivered training to a team of 30 people for getting equipped with Softphone Genesys Application and SFDC Lightning

Timeline

Program Manager

Blinkit
08.2024 - Current

Technical Project Manager

GluedIn
12.2023 - 08.2024

Technical Project Manager

LeewayHertz Technologies
06.2023 - 11.2023

Program Manager(H&M Aruba)

Hewlett Packard Enterprise
06.2021 - 05.2023

Project Manager(H&M Aruba - Delivery Lead)

Hewlett Packard Enterprise
03.2020 - 05.2021

Technical Solutions Consultant

11.2017 - 02.2020

Bachelor of Engineering - C.S.E

Chitkara University

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ANUSHKA JINDALProgram Manager