ANUSHKA SHARMA
Summary
Dynamic professional with expertise in managing diverse client portfolios, leading teams, and delivering strategic solutions across industries. Armed with a Bachelor’s in Business Administration (specializing in Entrepreneurship) and advanced studies in Corporate Accounting, I bring analytical rigor, adaptability, and a results-driven approach. Skilled in relationship-building, problem-solving, and leveraging digital tools for efficiency, I excel in navigating complex, data-sensitive environments. Known for innovative thinking, mentoring, and achieving impactful outcomes under pressure, I am committed to continuous learning and delivering excellence in every role.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Insurance Recoveries Specialist
ARMA Group
06.2022 - 08.2024
- Handled ‘Motor and Property Insurance’ client portfolio and represented creditors among customers and third parties to facilitate timely re-payments.
- Sincerely handled third-party disputes in the best interest of clients and their customers.
- Managed the flow of sensitive data as per privacy and compliance guidelines.
- Mentored and trained junior consultants and on-boarded several referrals.
- Assisted seniors, managers and clients in navigating complex industry challenges by providing strategic solutions.
- Separately handled and resolved complaints raised against clients or the group in best interest of all parties involved.
Promotions Team Member
Streetfighter Media
04.2022 - 06.2022
- Increased clients’ brand awareness through effective guerilla marketing.
- Demonstrated exceptional communication skills while engaging with the target audience to represent brands at various promotional venues.
- Optimised event performance through diligent tracking and analysis of key metrics.
- Maximised event attendance by utilising social media platforms to create buzz around upcoming promotions.
Sales Staff
Guzman y Gomez
04.2022 - 06.2022
- Assisted with taking orders and processing financial transactions efficiently during peak business hours for the Mexican fast food restaurant chain.
- Ensured the quality and presentation of the orders met brand standards.
- Showcased interpersonal skills in creating a positive and welcoming environment for customers, new and existing team members.
- Consistently met good sales targets by taking different initiatives.
- Adhered to the health and safety regulations.
Marketing Content Writer (Intern)
Oddity
06.2021 - 08.2021
- Assisted in creating written content for marketing channels for the business specialising in automating inspection workflows.
- Assisted the senior team in developing SEO strategies and content.
Visual Content Curator
Thrift for Good
05.2020 - 08.2020
- Collaborated with the Founder to promote their non-profit initiative in the gulf.
Event Hostess
Verve Group
12.2018 - 07.2019
- Resolved guest concerns promptly and professionally, displaying excellent customer service skills in high-pressure situations.
- Demonstrated adaptability by quickly adjusting plans as needed based on evolving event conditions or last minute requests from clients.
- Provided support in setting and winding up the event space according to client requirements by displaying attention to detail and committing to quality presentation.
- Coordinated with the F & B team to cater timely delivery to maintain guest satisfaction.
- Navigated complex schedules efficiently by prioritising tasks based on urgency within tight deadlines.
Education
BBA - Entrepreneurship
SP Jain School of Global Management
Singapore, Dubai, Sydney05-2022
Master of Professional Accounting - (Non-Award)
Australian National Institute of Management
Sydney12-2023
Skills
- MS Office
- Google Suite
- Financial Tools: Collexus, Square, CreditClear
- Strategic Decision Making
- Budgeting and Forecasting
- Cybersecurity Awareness
- Client Account Management
- Project Leadership
- Customer Service
- Problem Solving
- Attention to Detail
- Team Leadership
- Adept
- Efficient Communication
Certification
- Game Theory: The University of British Columbia, Canada (2021)
- Artificial Intelligence and Law: Lund University, Sweden (2021)
- Standard Mental Health First Aider: Australia (2023-2026)
Research Projects
1. Influence of Digital Marketing - Regional Immersion Project, Singapore (January - April 2019)
2. Integration of 3D Printing Technology for Prosthetic and Bionic Limb Production - Regional Immersion Project, Dubai (January - April 2020)
3. Revolutionising Construction Industry with 3D Printing Technology - Mock Commercialisation Project, Sydney (January - April 2021)
4. Ergonomic Solutions for the Aging Workforce Across Industries - Mock Start-Up Project, Sydney (January - April 2022)
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Spanish
Elementary (A2)
Timeline
Insurance Recoveries Specialist
ARMA Group
06.2022 - 08.2024
Promotions Team Member
Streetfighter Media
04.2022 - 06.2022
Sales Staff
Guzman y Gomez
04.2022 - 06.2022
Marketing Content Writer (Intern)
Oddity
06.2021 - 08.2021
Visual Content Curator
Thrift for Good
05.2020 - 08.2020
Event Hostess
Verve Group
12.2018 - 07.2019
BBA - Entrepreneurship
SP Jain School of Global Management
Master of Professional Accounting - (Non-Award)
Australian National Institute of Management
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