ANUSHKA BHARAT CHAVAN
Mumbai
Summary
To leverage my exceptional communication skills, dedication to passenger safety and commitment to delivering exceptional customer service as a cabin crew member. Also, contribute to a positive and enjoyable flying experience for passengers and colleagues and also uphold the service standards of the company.
Overview
2
2
years of professional experience
Work History
Cabin Crew
Indigo
06.2023 - Current
- Developed strong interpersonal and communication skill
- Demonstrating proficiency in pre-flight briefings, managing in-flight services
- Assist passengers with boarding procedures, including
- Welcoming passengers, assisting with luggage, and ensuring compliance with safety regulations
- Responding promptly to passenger requests and inquiries, demonstrating professionalism and empathy in all interactions
- Collaborative with fellow flight crew members and flight crew to maintain a safe and efficient operation throughout the flight
Marketing Associate
Pure Snacks Pvt Ltd
12.2022 - 05.2023
- Business development - Converting leads
- Fulfilling customer satisfaction- addressing positive and negative reviews and working on product accordingly
- Conducting promotional events
- Responsible for handling Mojo Bar's online sales platforms pan India
- Maintaining relations with our existing clients
- Coming up with marketing strategies for low performing sites
- Managing Mojo Bar social media page
Education
B.Tech - Food Technology
Annasaheb Dange College of Engineering and Technology
01.2023
HSC -
Rustumjee junior College
01.2019
SSC -
Swami Vivekanand International School
01.2017
Skills
- Exceptional customer service
- Guest retention
- Quick learner
- Active listener
- Interactive communication skills
- Customer engagement
- Good management and leadership skills
- Multilingual proficiency
- Assertiveness
- Compliance and regulations
- Emergency procedures
- Safety awareness
- Customer assistance
- Reliability and punctuality
- Solution centric
Extracurricular Activities
Worked as PAUSHTECH 2021 Chief coordinator a national level event. Coordinated as Sponsorship and Finance head in PAUSHTECH 2020. Participated in DISCOVERY 2019 college fest and secured 2nd place in quiz competition. Fond of reading life coaching books especially by Sudha Murty. Likes to solve different Rubik's cubes. Represented college for various badminton competition and won medals for the same.
Disclaimer
I hereby declare that the above given information is true to the best of my knowledge & belief.
Languages
- English
- Hindi
- Marathi
Personal Information
- Date of Birth: 04/23/01
- Gender: Female
- Nationality: Indian
Timeline
Cabin Crew
Indigo
06.2023 - Current
Marketing Associate
Pure Snacks Pvt Ltd
12.2022 - 05.2023
B.Tech - Food Technology
Annasaheb Dange College of Engineering and Technology
HSC -
Rustumjee junior College
SSC -
Swami Vivekanand International School
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