Aspiring and dedicated Cabin Crew Member with over 2 years of in-flight customer service experience at IndiGo Airlines. Skilled in ensuring passenger safety, comfort, and satisfaction while maintaining high standards of hospitality. Demonstrates excellent communication, cultural sensitivity, and the ability to remain calm under pressure. Passionate about joining Emirates to deliver world-class service and grow in a dynamic, multicultural team.
Hi, I’m
AYANA GAUTAM
Lucknow
Summary
Overview
2
years of professional experience
1
Certification
Work History
IndiGo Airlines
Cabin crew
08.2022 - 09.2024
Job overview
- Company Overview: Aspiring and dedicated Cabin Crew Member with over 2 years of in-flight customer service experience at IndiGo Airlines. Skilled in ensuring passenger safety, comfort, and satisfaction while maintaining high standards of hospitality. Demonstrates excellent communication, cultural sensitivity, and the ability to remain calm under pressure.
- Delivered outstanding customer service to passengers on domestic and international flights.
- Ensured passenger safety through regular briefings and compliance with safety procedures.
- Demonstrated emergency protocols and provided first aid when required.
- Handled diverse passenger needs with professionalism and cultural awareness.
- Contributed to maintaining cabin cleanliness and hygiene standards.
- Collaborated effectively with crew members to ensure smooth flight operations.
- Aspiring and dedicated Cabin Crew Member with over 2 years of in-flight customer service experience at IndiGo Airlines. Skilled in ensuring passenger safety, comfort, and satisfaction while maintaining high standards of hospitality. Demonstrates excellent communication, cultural sensitivity, and the ability to remain calm under pressure.
Education
City Montessori SchoolLucknow, India
High School from 10+2
09.2024
University Overview
Skills
- Exceptional Customer Service
- Emergency Procedures & First Aid
- Effective Communication
- Cultural Awareness
- Flexibility & Adaptability
- Grooming & Hygiene Standards
- Team Collaboration
- Conflict Resolution
- Time Management
- Public Speaking
- Food & Beverage Service
Certification
- Best Communication Award
- Aviation Security (AVSEC)
Language
Language
- English, Fluent
- Hindi, Fluent
Timeline
Cabin crew
IndiGo Airlines
08.2022 - 09.2024
City Montessori School
High School from 10+2
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