ANUSHREE BS
DATA ANALYST
Bengaluru,KA
Summary
Experienced Power BI Developer with a track record of creating dynamic dashboards, data modelling, and writing complex DAX expressions. Proficient in data integration, ETL processes, and optimizing reports for performance. Collaborative and technically skilled in Power BI and SQL services to deliver actionable business insights.
Overview
6
6
years of professional experience
1
1
Certification
Work History
DATA ANALYST
PROZIOD ANALYTICS PVT LTD
Bangalore
10.2020 - 03.2024
- Proziod Analytics specializes in data analytics, offering services like data visualization, business intelligence, and predictive analytics.
- They help organizations extract insights from complex data and make informed decisions.
- Analyzed large datasets to identify trends, patterns, and correlations for business insights.
- Leveraged SQL queries to extract, transform, and load data into databases.
- Built visualizations that enabled users to quickly interpret results from complex analyses.
- Created predictive models to forecast customer behavior.
- Provided data-driven solutions to support decision-making.
- Optimized existing database structures for better performance on analytics tasks.
- Maintained documentation of all the processes related to Data Analysis.
- Generated reports and obtained data to develop analytics on key performance and operational metrics.
- Worked with internal teams to understand business needs and changing strategies.
- Developed and maintained databases, data systems, reorganizing data in a readable format.
- Created data visualizations and reports for management, showcasing findings and recommendations.
SENIOR CUSTOMER ASSOCIATE
FIRST SOURCE
Bangalore
01.2018 - 01.2020
- First Source Solutions Limited is an Indian business process management company
- It provides business process management in the banking and financial services, customer services, telecom and media, and healthcare sectors.
- Assisted in developing strategies to increase customer satisfaction and loyalty.
- Conducted data analysis to identify customer trends, needs, and preferences.
- Maintained up-to-date knowledge of current industry standards, procedures, and regulations related to customers' needs.
- Documented processes for tracking customer complaints and resolutions.
- Analyzed customer feedback data to identify areas of improvement in the customer experience.
- Coordinated with other departments to ensure customers were receiving timely and accurate responses to inquiries.
Education
Master of Commerce - Finance
Karnataka State Open University, Mysore
Mysore07.2016
Bachelor of Business Management - Finance
Kuvempu University, Chikkamagaluru, Karnataka
Chikkamagaluru04.2014
Skills
- Power BI
- Data Modeling
- ETL
- Data Visualization
- DAX
- Structured query language (SQL)
- Power Query
- Power BI Gateways
Accomplishments
- Best Employment, Successfully developed and optimized an Operational Data Analytics Dashboard using Power BI, integrating data from diverse sources such as CSV, Excel, and SQL Server.
- This project significantly improved operational efficiency by 30%, reduced report development time by 25%, and increased user engagement by 20% through enhanced interactive visualizations.
- Leveraged skills in DAX, Power Query, SQL, data modelling, and performance tuning to deliver impactful results.
Projects
- Operational Data Analytics and Reporting Dashboard, 10/01/20, 03/01/24
- Developed and optimized Power BI dashboards by integrating diverse data sources, enhancing performance, and improving user engagement, resulting in significant operational efficiency gains. Customer Support Optimization, 01/01/18, 01/01/20
- Provided precise issue resolution and maintained high customer satisfaction through effective communication and system navigation.
Certification
Certified in Data Analytics by LEARNTUBE, showcasing your specialized knowledge and commitment to excellence in the field.
Languages
Kannada
First Language
English
Proficient (C2)
C2
Timeline
DATA ANALYST
PROZIOD ANALYTICS PVT LTD
10.2020 - 03.2024
SENIOR CUSTOMER ASSOCIATE
FIRST SOURCE
01.2018 - 01.2020
Master of Commerce - Finance
Karnataka State Open University, Mysore
Bachelor of Business Management - Finance
Kuvempu University, Chikkamagaluru, Karnataka
Certified in Data Analytics by LEARNTUBE, showcasing your specialized knowledge and commitment to excellence in the field.
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