Anusudha M
Bangalore
Summary
Motivated professional with strong leadership skills seeking a challenging position to enhance learning and apply analytical and technical expertise. Highly experienced Zone Leader with proven ability to manage large teams and oversee multiple operations simultaneously. Strengths in strategic planning, team building, and problem resolution have contributed significantly to operational efficiency in previous roles. Demonstrated success in improving productivity, reducing costs, and enhancing overall business performance.
Overview
19
19
years of professional experience
Work History
Deputy Zonal Business Head
Canara HSBC Life Insurance
Bangalore
01.2015 - Current
- Successfully marketed products related to banc assurance over the course of almost 10 years.
- Effectively supervised a team consisting of 62 FLS and 6 CBH's members
- Achieved 3 internal promotions during my tenure as an ISM.
- Facilitated the identification of new business opportunities
- Boosted revenue through strategic recruitment of competent FLS's and CBH's
- Enabled increased knowledge base among the team for better product understanding and selling techniques
- Ensured seamless coordination of FLS's through effective motivation and direction to meet company objectives.
- Conducting client meetings to discuss business advancements
- Led operations across 143 Canara Bank branches within the Bangalore regions of South, West, and Devanahalli.
- Enhanced connectivity with RO Heads and Bank Managers resulting in better collaboration.
- Managed staff recruitment, training, evaluation, and disciplinary actions.
- Monitored customer feedback to maintain high standards of quality assurance.
- Planned marketing campaigns to generate leads and increase sales revenue.
- Collaborated with other departments to develop innovative solutions for complex problems.
- Organized meetings between senior management team members to discuss strategic plans.
- Interacted with customers and vendors with utmost professionalism to solve various problems.
- Tracked and measured operational efficiency of business, to adjust and optimize use of available resources.
- Conducted presentations using PowerPoint to provide illustrations and graphs to communicate complex business concepts.
- Delegated work to staff, setting priorities and goals.
Regional Manager – Tele Sales
Net Ambit Ltd.
Bangalore
11.2013 - 10.2014
- Experience of approximately 12 months in sales and marketing.
- Experience in handling a team of more than 70 members.
- Supporting both the front-end and back-end staff regarding Franchisees' MIS.
- Engaged in ongoing recruitment efforts by representing the organization at various job fairs, resulting in successful candidate acquisition.
- Maintained a high level of professionalism when interacting with customers or vendors in person or over phone and email communication.
- Minimized turnover through effective training and employee engagement programs.
- Improved individual location efficiency through effective leadership restructure.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Conducted performance evaluations and offered continuous feedback for enhancing employee performance.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Handled human resource concerns and established plans to handle issues consistently and efficiently.
Territory Manager
India Infoline Ltd.
Bangalore
07.2007 - 10.2013
- Accumulated 6.3 years of sales and marketing expertise.
- Led a large team of 100+ members.
- Identifying and recruiting capable FSCs, which will enable us to conduct a healthy business.
- Motivating, coordinating, and directing the right things to the FSC's business plan in mind.
- Facilitated learning sessions for the team to upgrade their skills in product offerings, sales strategies, and customer engagement methods.
- Conducting huddles and meetings, conferences with clients regarding business progress.
- Developed and implemented strategies to increase sales in assigned territory.
- Conducted market research to determine customer needs and preferences within the region.
- Analyzed sales data to identify trends and opportunities for growth.
- Created presentations for potential customers highlighting products' features and benefits.
- Developed targeted marketing campaigns designed to reach specific audiences in the territory.
- Met or exceeded established targets for revenue growth month over month.
- Created sales opportunities through cold-calling and other promotional activities.
Team Leader
ASL Insurance Broker's Pvt Ltd.
Bangalore
06.2005 - 02.2007
- Acquired valuable sales skills while employed at Bajaj Allianz life insurance.
- Provided leadership for a group comprising 10 tele callers and 8 field executives.
- Audited company's legal documents to verify compliant policies and procedures.
- Streamlined appointment confirmation, field executive allocation, and pick-up follow-up processes
- Advanced to the position of group leader with internal promotion. Supervised file allocation in Queue and POS categories, consistently reviewed dump data. Established daily performance targets for agents.
- Provided exceptional service in resolving issues with problematic customers
- Conducted regular performance reviews to assess individual team member progress.
Education
Master of Computer Application -
Barathiyar University
Trichy, Tamil NaduBachelor of Computer Science -
Govt. Arts College For Women
Salem, Tamil NaduH. S. C. (10+2) -
St. Ann's G.H.S.S.
Krishnagiri, Tamil NaduS.S.L.C -
St. Ann's G.H.S.S.
Krishnagiri, Tamil NaduSkills
- Windows 11
- MS Office
- Staff Management
- Relationship building and management
- Meetings and presentations
- Interview techniques
- Good leadership qualities
- Diplomatic Communication Skills
- Encourage team effort
- Promote Hard Work
Personal Information
- Spouse Name: Mr. Vasanthakumar Mohan
- Date of Birth: 06/22/85
- Gender: Female
- Nationality: Indian
- Marital Status: Married
Languages
Tamil
First Language
English
Proficient (C2)
C2
Telugu
Intermediate (B1)
B1
Kannada
Upper Intermediate (B2)
B2
Hindi
Beginner (A1)
A1
Accomplishments
1. Top Performer Award
- Awarded for exceeding sales and revenue targets, consistently achieving the highest growth rate in premium collections within the zone or across the company.
- Recognized for being the top-performing zone in terms of new business acquisitions or renewal retention rates.
2. Leadership Excellence Award
- Honored for outstanding leadership in managing a high-performing team, developing talent, and fostering a collaborative work environment that significantly improved overall team productivity.
- Recognized for inspiring and coaching team members to reach or exceed their sales targets and personal development goals.
3. Zonal Leadership Award
- Awarded for consistently leading the best-performing zone, demonstrating excellence in overall zone performance, revenue growth, client satisfaction, and team engagement.
- Recognized for strategic initiatives that resulted in surpassing company objectives for the zone in terms of both financial performance and operational metrics.
4. Best Zonal Head in New Market Penetration
- Recognized for outstanding success in expanding business operations into new or under-served regions, contributing to market share growth.
- Awarded for strategic partnerships that enhanced the company's reach and led to significant business wins in previously untapped markets.
5. Industry Recognition
- Recognized by industry bodies or associations for contributions to the insurance sector, such as innovative leadership, community engagement, or corporate social responsibility initiatives.
- Invited to speak at industry conferences or seminars, receiving honors for thought leadership or sharing best practices in insurance management.
Timeline
Deputy Zonal Business Head
Canara HSBC Life Insurance
01.2015 - Current
Regional Manager – Tele Sales
Net Ambit Ltd.
11.2013 - 10.2014
Territory Manager
India Infoline Ltd.
07.2007 - 10.2013
Team Leader
ASL Insurance Broker's Pvt Ltd.
06.2005 - 02.2007
Master of Computer Application -
Barathiyar University
Bachelor of Computer Science -
Govt. Arts College For Women
H. S. C. (10+2) -
St. Ann's G.H.S.S.
S.S.L.C -
St. Ann's G.H.S.S.
Similar Profiles
BEANN KarzaiBEANN Karzai
Regional Sales Manager at Canara HSBC Life InsuranceRegional Sales Manager at Canara HSBC Life Insurance
Jeevitha PJeevitha P
CLUSTER BUSINESS HEAD at CANARA HSBC LIFE INSURANCE CO LTDCLUSTER BUSINESS HEAD at CANARA HSBC LIFE INSURANCE CO LTD
DEVESH THAKURDEVESH THAKUR
Assistant Vice President at Canara HSBC Life Insurance, HNI Services, ControlsAssistant Vice President at Canara HSBC Life Insurance, HNI Services, Controls
Monika JhaMonika Jha
Life Underwriting - Operations at Canara HSBC Life Insurance Co. LtdLife Underwriting - Operations at Canara HSBC Life Insurance Co. Ltd
Sangeetha NaikSangeetha Naik
Lead Software Engineer at Wells FargoLead Software Engineer at Wells Fargo