UMESH P
System Administrator
Bangalore
Summary
Experienced system administrator with over 19 years of expertise in managing IT systems, networks, and infrastructure. Strong background in troubleshooting, analyzing system performance, implementing security measures, and ensuring high availability of systems. Proficient in various operating systems and technologies. Proven track record of handling complex IT projects and ensuring smooth operation of IT environments.
Overview
20
20
years of professional experience
4
4
Languages
Work History
Support Head
AnSys Solutions
07.2016 - Current
- Handled the setup of Windows OS installations, Microsoft Outlook configurations, network printer installations, and internet connection setups.
- Delivered technical expertise in designing, implementing, and upgrading IT networks.
- Administers Active Directory for managing various network components like users, computers, and printers.
- Maintain and support network hardware, Windows operating systems, and applications.
- Managed installation, setup, and upkeep of Windows OS for clients and servers.
Senior Systems Engineer
Krisfo Infotech
08.2015 - 06.2016
- Performed root cause analysis to provide resolutions for production issues.
- Mentored junior engineers in advanced concepts, fostering professional development within the team.
- Troubleshot hardware components to identify root causes of malfunctions, reducing equipment downtime substantially.
- Conducted thorough audits of system architecture, identifying areas for improvement and implementing corrective actions.
- Provided expert guidance on best practices in systems engineering, improving team performance and product quality.
- Established maintenance schedules for regular system checkups, enhancing overall stability and reliability.
- Created rigorous testing protocols that ensured optimal system functionality before deployment.
- Completed software updates and assessed security patches for optimized computer use.
- Resolved issues related to operational components for LAN, WAN and voice systems.
Systems Engineer
Therelek Engineers
10.2012 - 06.2015
- Contributed towards continuous improvement initiatives aimed at streamlining internal processes and enhancing overall service delivery quality.
- Designed high availability strategies to minimize downtime during critical systems outages or disasters recovery scenarios.
- Improved system performance by identifying and resolving technical issues in a timely manner.
- Maintained stability, integrity and efficient operation of information systems supporting organizational functions.
- Conducted regular system audits to ensure compliance with industry best practices and regulatory requirements.
- Maintained up-to-date knowledge of emerging technologies, incorporating innovative solutions into existing systems when appropriate.
- Managed multiple vendor relationships, negotiating contracts to secure cost-effective hardware and software solutions.
- Streamlined communication between IT and other departments, improving project coordination and outcomes.
- Customized software solutions to meet unique business needs, increasing user satisfaction.
- Designed and implemented robust backup strategies, safeguarding critical data against loss.
- Developed comprehensive documentation for system configurations and procedures, boosting efficiency in troubleshooting.
- Enhanced system reliability by implementing rigorous testing protocols for new software deployments.
- Led cross-functional teams for major system upgrades, ensuring minimal disruption to operations.
- Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
- Resolved issues related to operational components for LAN and WAN systems.
- Handled administration and maintenance of Windows Server.
- Directed implementation of Tally accounting solutions for server and client systems.
Systems Executive
BSA Training Academy
04.2010 - 10.2012
- Created and edited PowerPoint presentations, ensuring high-quality results.
- Produced and distributed materials like visiting cards, brochures, pamphlets, etc.
- Installed and configured operating systems such as Windows XP and Windows 7 to ensure optimal performance.
- configuration of network printers, Microsoft Outlook and Outlook Express Installation
- Handled configuration of all windows-based applications comprehensively.
- Handled troubleshooting and servicing of various computer hardware along with LAN infrastructure.
- Managed visual content creation and editing to enhance training sessions.
Systems Executive
Hubert Ebner (I) Pvt. Ltd
02.2005 - 03.2010
- Utilized internet-based software for efficient data handling.
- Developed visually appealing PowerPoint slides.
- Developed custom certificates and ID cards for organizational use.
- Handled creation and distribution of customer documents.
- Managed routine backup operations effectively.
- Implemented extensive configurations for Windows XP networks.
- Configured network printers for optimal performance.
- Optimized email settings for efficiency.
- Performed installations of various office suites and graphic design software.
- Streamlined processes with advanced knowledge of multiple software tools including Tally.
- Managed system laptops, desktops, and LAN networks efficiently.
- Conducted regular updates and virus removal for improved digital safety.
- Facilitated digital support for out-of-town training staff.
Education
B.Com - Accounting And Finance
IGNOU
New Delhi07.2013
Pre Degree - Accounting And Finance
Calicut University
Malappuram, Kerala 06.2004
SSLC -
Kerala State Board
Malappuram, Kerala03.1999
Skills
- Windows 7
- Windows 8
- Windows 10
- Windows 11
- Server 2008 R2
- Server 2012
- LAN
- WAN
- Wireless
- Network troubleshooting
- Network printer installation
- Microsoft Windows Platforms
- Active Directory
- Server management
- Laptop troubleshooting
- Hardware troubleshooting
- Data backup
- Mail client configuration
- MS Office
- Photoshop
- Corel Draw
- Page Maker
- InDesign
- Tally
- Antivirus
- Internet configuration
- Firewall configuration
- Windows administration
Personal Information
- Father's Name: P. Unnikrishnan
- Date of Birth: 05/06/82
- Gender: Male
- Nationality: Indian
Otherqualifications
- Certified in Laptop Service Hardware & Software, (Windows+Mac) & Chip Level Training from Prakash Cellular Service, Bangalore
- Certified in Smart Phone Service (Hardware & Software) from Prakash Cellular Service, Bangalore
- Certified Hardware and Networking Professional training from Jetking, Bangalore
- Certified in DTP Training from Kerala
- Certified in MS office Training from Kerala
- Certified in Tally 7.2 & 9 Training from Bangalore
Timeline
Support Head
AnSys Solutions
07.2016 - Current
Senior Systems Engineer
Krisfo Infotech
08.2015 - 06.2016
Systems Engineer
Therelek Engineers
10.2012 - 06.2015
Systems Executive
BSA Training Academy
04.2010 - 10.2012
Systems Executive
Hubert Ebner (I) Pvt. Ltd
02.2005 - 03.2010
B.Com - Accounting And Finance
IGNOU
Pre Degree - Accounting And Finance
Calicut University
SSLC -
Kerala State Board
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