Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Timeline
Generic

Anvesha Thummala

Bangalore

Summary

Results-driven Business Analytics Manager with a proven track record at ServiceNow, adept in SQL and stakeholder engagement. Successfully developed product roadmaps and automated reporting processes, enhancing operational efficiency. Recognized for team management and agile methodologies, consistently delivering impactful insights that drive strategic decision-making.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Business Analytics Manager/Product Manager

ServiceNow
02.2024 - Current
  • Prepared detailed presentations on progress during scheduled update meetings.
  • Managed product lifecycle stages, including requirement analysis for self-service initiatives and collaboration with UAT execution.
  • Developed product roadmaps aligned with stakeholder expectations.
  • Conducted comprehensive UAT for system enhancements prior to release.
  • Analyzed project scope through stakeholder discussions and feature evaluations.
  • Assessed each team member's abilities to designate tasks accordingly.
  • Adopted Agile methods to boost operational efficiency.
  • Updated higher management and stakeholders on progress.
  • Utilized project trackers to provide timely updates to stakeholders and internal teams.
  • Facilitated regular team Scrum sessions.
  • Engaged with stakeholders regularly to capture business requirements.

Senior Business Analyst

ServiceNow
09.2021 - Current
  • Automated tasks by developing Alteryx workflows.
  • Played a key role in migrating code from SAP HANA database to Snowflake platform.
  • Generated reports that guided sales leadership with crucial information.
  • Monitored project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions.

Marketing Insights Analyst

ServiceNow
09.2019 - Current
  • Developed interactive Tableau dashboard to monitor Prospecting Day performance.
  • Led sprint planning sessions while monitoring ongoing cycles.
  • Delivered pre-campaign and post-campaign insights through existing Tableau dashboards.
  • Regularly engaged stakeholders to understand business needs and compile a comprehensive report of marketing activities carried out by the team.
  • Assessed effectiveness from top to bottom of the marketing funnel.
  • Assisted Business Intelligence / IT team in maintaining tableau dashboards.
  • Created prototypes to showcase business value to BI team.
  • Led first-time integration of Guide Me content into Marketing dashboards.
  • Developed prorated targets using historical marketing data.
  • Handling Ad - Hoc/Reporting requests as per the business
  • Managed comprehensive project lifecycle including development and testing.
  • Experience with pulling data from internal CRM tool (like SFDC)
  • Conducted contact analysis to monitor contact gaps across business units for each account.

Data Practitioner

Brillio
01.2018 - 09.2019
  • Developed reports & dashboards on Tableau, POWER BI & Excel based on the requirement
  • Intensively used tableau to build interactive dashboards using parameters, sets etc for the data pulled from SQL, Teradata, SAS & SFDC
  • Helped the finance and marketing team evaluate & understand present performance
  • Helped stake holders utilize team effectively
  • Helped the sales/Marketing team to plan future campaign based on product deep dive analysis & out of warranty details
  • Involved in most of the data cleaning & data migrating process
  • Served as a direct point of contact with the stake holder
  • Managing a team of 3 new joiners
  • Helped stake holders on daily based adhoc requests
  • Training the new joiners by sharing the technical knowledge related to project

Associate Business Analyst

Novo Nordisk
11.2015 - 06.2016
  • Coordinated with stake holders to provide analysis like status of the brand w.r.t to the competitor brands using SAS, Excel & PowerPoint
  • Was involved in the process of strategizing major sales force re-structuring for the new portfolio additions
  • Provided Diabetes Sales Management with accurate sales analysis and recommendations to drive performance and maximize value
  • Involved in pre-& post launch analytics support for the newly launched drugs in U.S
  • Served as a direct point of contact with the stake holder
  • Trained new joiners by sharing the technical knowledge related to project
  • Successfully lead a team of 3 while delivering Sample compliance project
  • Developed Reports on Excel
  • (At Payer Level/region level etc)

Trainee decision scientist

Mu Sigma
08.2014 - 10.2015
  • Customer analysis (Retail):
  • Helped one of the major retail companies to quantify the value of each customer and identify their major attributes, purchase behavior and demographics distribution across UK
  • Analysis: Analyzed brand sales and its market w.r.t to its competitor brands
  • Analyzed market results of a brand to create a market map identifying user segments, profiles, and baskets to increase the market share of the brand
  • Worked heavily on SQL server to extract the data & PowerPoint to publish the data in the form of charts for helping the client to easily understand their requirements
  • Sales Force Analytics (Pharma):
  • Automated multiple SAS processes to track the KPI performance of a newly launched drug
  • Successfully delivered projects on Sample Allocation, Call Planning along with Ad-hocs for one of the biggest Japanese pharma companies (Shinogi)

Education

B. Tech - Civil

JNTU(A)
01.2014

12th Grade - State Board

Sri Chaitanya
01.2010

Skills

  • SQL
  • Tableau
  • MARKETING ANALYTICS
  • Power BI
  • Team Management
  • Requirement Gathering
  • Excel
  • Product Management
  • Sprint Planning
  • Team Coordination
  • SAS (basics)
  • Presentation
  • Proactiveness
  • Data analysis
  • Stakeholder engagement
  • Agile methodology
  • Project tracking
  • Team collaboration

Certification

  • Certified tableau desktop associate
  • Clean basic
  • Certified IT Project Management (ISB)

Accomplishments

  • ServiceNow Spot Award for handling a greater number of ad-hocs in a quarter, with quality
  • Novo Nordisk Spot Award for completing the sample compliance project on time, with 100% accuracy
  • Certified by Edureka as Tableau Desktop qualified associate with grade 'A.'
  • Group Excellence Award in Brillio for building a new project.
  • Headed the committee of civil department fest 'JIGNASA' which was held for 3 days.
  • I was given an opportunity to be a part of college day & organized many fun events.
  • Memberships: VSC, Campus ambassador.
  • Got scholarship in 12th standard.
  • Received many merit certificates for presenting papers in various colleges during department level fests.

Languages

Telugu
First Language
English
Proficient (C2)
C2

Timeline

Business Analytics Manager/Product Manager

ServiceNow
02.2024 - Current

Senior Business Analyst

ServiceNow
09.2021 - Current

Marketing Insights Analyst

ServiceNow
09.2019 - Current

Data Practitioner

Brillio
01.2018 - 09.2019

Associate Business Analyst

Novo Nordisk
11.2015 - 06.2016

Trainee decision scientist

Mu Sigma
08.2014 - 10.2015

B. Tech - Civil

JNTU(A)

12th Grade - State Board

Sri Chaitanya
Anvesha Thummala