Anvin
Asst. IT.Systems Manager
Thrissur,KL
Summary
Dynamic IT professional with a proven track record at Amala Institute Of Medical Sciences, excelling in IT infrastructure management and troubleshooting. Adept at enhancing operational efficiency through system updates and user training. Strong remote support skills complemented by effective collaboration with cross-functional teams to resolve technical issues swiftly.
Overview
3
3
Languages
1
1
Certification
8
8
years of professional experience
Work History
Assistant IT System Manager
Amala Institute Of Medical Sciences
06.2025 - Current
- Implemented system updates to enhance operational efficiency across departments.
- Managed user access and permissions for critical medical software systems.
- Developed training materials for staff on new system functionalities and best practices.
- Collaborated with IT team to troubleshoot and resolve technical issues promptly.
- Provided remote troubleshooting and support for users.
- Administered system controls, databases, and networks.
- Coordinated with external consultants during system migrations or expansions, ensuring seamless integration with existing infrastructure and minimal disruption to endusers.
- Managed over 50 ticket system complaints per day.
- Conducting a successful online conference requires careful planning, the right tools, and active management.
Junior System Administrator
Tony & Tony Infotech Pvt. Ltd.
11.2022 - 02.2024
- Managed user accounts and permissions, ensuring secure access to network resources.
- Monitored system performance and resolved technical issues to maintain operational efficiency.
- Assisted in the implementation of software updates and patches to enhance system security.
- Configured and maintained hardware components, improving overall system reliability.
- Coordinating educational institutions' programs and online classroom management.
Service Engineer
Trize Computer
04.2020 - 03.2021
- Diagnosed and resolved hardware and software issues for client systems.
- Conducted routine maintenance and upgrades to enhance system performance.
- Collaborated with cross-functional teams to streamline service processes.
- Trained junior engineers on troubleshooting techniques and best practices.
- Installed, configured and tested equipment on specialized platforms.
- Printer service , Biometric Attendance Management, Timesheet Tracking, or Time and Attendance Systems.
Network Engineer
I-Net Infotech Solution
06.2018 - 12.2018
- Trained junior staff on networking principles, fostering professional development within the team.
- Performed troubleshooting for Juniper, Cisco, and packet analysis.
- Provided complete end-to-end engineering and installation of route-based IP network solutions.
- Assisted with implementation and support of network monitoring tools.
- Analyzed and produced recommendations on continuous network improvements.
- Checked rigorous application of information security policies, principles and practices for continuous delivery of network services.
- Prioritized simultaneous projects to perform effectively under shifting deadlines in fast-paced environment.
Education
Diploma - Computer Engineering
Govt. Polytechnic College
Thrissur, India 04.2001 -
Skills
Troubleshooting skills
Remote support
IT infrastructure management
IT asset management
Configuration management
Network administration
Certification
CCNA
Timeline
Assistant IT System Manager
Amala Institute Of Medical Sciences
06.2025 - Current
Junior System Administrator
Tony & Tony Infotech Pvt. Ltd.
11.2022 - 02.2024
Service Engineer
Trize Computer
04.2020 - 03.2021
Network Engineer
I-Net Infotech Solution
06.2018 - 12.2018
Diploma - Computer Engineering
Govt. Polytechnic College
04.2001 -