ANWAR SHAIKH
MUMBAI
Summary
Dynamic Area Manager with a proven track record at Sarvajith Financial Services, excelling in market research and staff training. Achieved significant sales growth through innovative strategies and effective team collaboration. Proficient in microfinance software, I am eager to leverage my performance management skills to drive success in future endeavors.
Overview
13
13
years of professional experience
Work History
AREA MANAGER
SARVAJITH FINANCIAL SERVICES PVT LTD.
Mumbai
10.2022 - Current
- Formulated strategies to boost sales, market share, and customer satisfaction.
- Increased sales volume by providing targeted support for new and inactive customers.
- Completed day-to-day duties accurately and efficiently.
- Worked with cross-functional teams to achieve goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Achieved cost-savings by developing functional solutions to problems.
AREA MANAGER IN COLLECTION
JANA SMALL FINANCE BANK
MUMBAI
03.2021 - 09.2022
- Provided guidance to junior staff members on how to handle difficult customer situations.
- Balanced batch summary reports for verification and approval.
- Managed accounts receivable, collections and credit activities for a large customer base.
- Contacted customers in person at personal and business locations to collect payments directly.
Unit Sales Manager
CENTRUM MICRO CREDIT LTD
MUMBAI
12.2017 - 07.2020
- Resolved any customer complaints or issues promptly and professionally.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Used change methodologies to increase sales and led projects for increased productivity.
- Gained market share in new sales performance through aggressive team training.
- Delivered sales presentations focused on offerings and unique advantages over competitors.
- Created and maintained accurate records of all sales activities and transactions.
Business Unit Manager
VANDNA ENTERPRISES
MUMBAI
07.2015 - 11.2017
- Created reports on departmental activities for senior management review.
- Monitored daily operations, ensuring compliance with applicable laws and regulations.
- Developed and maintained budgets for the unit, closely monitoring expenses.
- Conducted performance reviews for all unit personnel.
Field Sales Officer
JANALAKSHMI FINANCE PVT LTD
MUMBAI
07.2013 - 07.2015
- Produced sales documents, finalized deals and filed records.
- Prepared weekly reports summarizing progress against goals established at the beginning of each month.
- Cultivated relationships with existing customers by providing excellent customer service and support.
Field Officer
SVASTI MICRO FINANCE PVT LTD
MUMBAI
06.2012 - 07.2013
- Initiated field-level activities to enhance outreach and engagement.
- Screened suitable members and prepared productivity reports for branch managers.
- Coordinated with CRM and team to resolve application issues efficiently.
- Handled customer queries regarding loan products to ensure clarity.
- Allocated branch-wise targets and tracked achievements across India.
Education
Bachelor of Arts -
Yashwantrao Chavan Maharashtra Open University
MumbaiR & CM MECHANIC DIPLOMA -
ENGINEERING
H.S.C -
NASHIK BOARD
Nashik, MaharashtraS.S.C. -
NASHIK BOARD
Nashik, MaharashtraSkills
- Basic computer skills
- Market research
- Staff training
- Microfinance software proficiency
- Team collaboration
- Eagerness to learn
- Performance management
Hobbies and Interests
- TRAVELING
- CRICKET
- LISTENING MUSIC
Languages
- ENGLISH
- HINDI
- MARATHI
- URDU
Timeline
AREA MANAGER
SARVAJITH FINANCIAL SERVICES PVT LTD.
10.2022 - Current
AREA MANAGER IN COLLECTION
JANA SMALL FINANCE BANK
03.2021 - 09.2022
Unit Sales Manager
CENTRUM MICRO CREDIT LTD
12.2017 - 07.2020
Business Unit Manager
VANDNA ENTERPRISES
07.2015 - 11.2017
Field Sales Officer
JANALAKSHMI FINANCE PVT LTD
07.2013 - 07.2015
Field Officer
SVASTI MICRO FINANCE PVT LTD
06.2012 - 07.2013
Bachelor of Arts -
Yashwantrao Chavan Maharashtra Open University
R & CM MECHANIC DIPLOMA -
ENGINEERING
H.S.C -
NASHIK BOARD
S.S.C. -
NASHIK BOARD
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