Rohit Goswami
Gautam Buddh Nagar
Summary
Energetic Operations Executive adept at overseeing cross - functional teams in fast- paced and dynamic environments. Strength includes performance improvement, organizational restructuring and team building.
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
5
5
years of professional experience
Work History
Area Manager
Reliance Jio Mart
03.2022 - Current
- Currently I am working in Reliance Jio Mart for 3 Years as Area Manager in operations.
- Manage the LM operations.
- Ensure all team members are trained and are aware of operational standards.
- Handling cash and reconciling it for the same day's deposit.
- Provide support to the delivery boy en route, and take necessary actions.
- Should manage certain route allocation based.
- Ensures that all customer needs and queries related to the product are solved in the best possible way.
- Execution: Comfortable with handling grocery products and the delivery of the same.
- Track Delivery executive's performance on a real time basis to ensure all deliveries are completed as per plan.
Executive Supply Operations
Grab a Grub Pvt. Ltd.
03.2021 - 03.2022
- One year of experience with Grab a Grub Pvt. Ltd. As Executive Supply Operations.
- Maintained records and organized data related to operations.
- Planning as per available resources and allocating shipment for bike and van deliveries.
Jr. Executive
Tech Mahindra
02.2020 - 09.2020
- Six Months experience as Jr Executive at Tech Mahindra.
- Resolved escalated customer complaints in a timely manner.
SME
cogent
- One Year experience as a SME at cogent
Education
ITI -
NCVT
Noida01-2018
B.A -
CCS University
Meerut03-2016
Intermediate -
UP Board
03-2016
High School -
UP Board
01.2014
Skills
- Basic computer skills
- Navigating the Internet
- Office (MS Word, MS Excel), and Tally
Languages
- English
- Hindi
Personal Information
- Date of Birth: 06/11/98
- Gender: Male
- Nationality: Indian
- Marital Status: Unmarried
- Religion: Hindu
Disclaimer
I have declared that all above given information is true to the best of my knowledge.
SKILLS
Cultural Competency
Social Media Management, Decision Making
Decision Making
Partnership Building
Timeline
Area Manager
Reliance Jio Mart
03.2022 - Current
Executive Supply Operations
Grab a Grub Pvt. Ltd.
03.2021 - 03.2022
Jr. Executive
Tech Mahindra
02.2020 - 09.2020
SME
cogent
ITI -
NCVT
B.A -
CCS University
Intermediate -
UP Board
High School -
UP Board
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