Apaar Kumar
Meerut
Summary
A dedicated, proactive, and eager professional with the expertise and determination needed to integrate seamlessly into a cohesive team committed to delivering exceptional client service. I am actively seeking a fitting role within your esteemed company, where I can leverage my 8 years of industry experience and hands-on proficiency in marketing and sales. I aim to make meaningful contributions to the advancement and growth of both the organization and its collaborative workforce.
Overview
8
8
years of professional experience
Work History
Senior Marketing Officer
ICFAI Foundation for Higher Education
06.2022 - Current
- Develop an in-depth knowledge of prospects' needs and of local market trends and developments to inform business school marketing strategies
- Apply customer and market insights combined with creative thinking to define and shape the Business school proposition to maximize appeal and relevance within the local market
- Develop the whole business school marketing strategy including product development, pricing, multichannel communications plans, and prospect engagement programmes to support enrolment growth across the whole business school
- Define effective prospects engagement strategies and own the overall prospect's experience across all marketing and admissions touch points
- Implement advertising, communications, and event activities to support recruitment and retention
- Develop and execute effective PR initiatives across digital and off-line channels which build positive brand awareness
- Contribute to the business school website including content and customer experience and the business school's social media channels
- Work collaboratively with school colleagues and admissions team, contribute to sharing of best practices
- Set agenda, chair and minute fortnightly internal strategic marketing meetings with the Senior Leadership Team
- Any other duties, as required regularly or occasionally, to ensure the smooth running of marketing, admissions, and the business schools.
Senior Business Manager
Bharti Axa Life Insurance
10.2020 - 05.2022
- Recruiting a team of financial advisors on a commission basis and generating the business
- Monitoring & following processes for driving sales through your advisors
- Doing Performance Review of your Advisors
- Delivering consistent sales output utilizing your management & monitoring capabilities
- Stay up to date with the latest sales trends and best practices
- Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements
- Maintains quality service by establishing and enforcing organization standards.
Customer Relationship Officer
Bharti Airtel Ltd.
10.2015 - 05.2017
- Welcoming and assisting customers
- Efficiently using the ICRM for customer profiling, updating
- Handling customer's queries and taking down request if any
- Team Handling
- Able to generate good revenue through customers query and direct sales
- Customer Satisfaction and responsible for customer services.
Snr. Sales Associate
Lenskart Pvt. Ltd.
10.2017
- Working as an OJT Mentor
- Welcoming and assisting customers
- Attending all after sale complaints and queries
- Handling all online and offline complaints & quires
- Handling customer's queries and taking down request if any
- Handling operation and directing calls to respective departments
- Group Handling
- Able to generate good revenue through customers query and direct sales
- Able to work with team
- Customer Satisfaction and responsible for customer services
- Promotion of newly introduced products
- Marketing of offers and promotions
- Also helping hand of sales Team.
Sr. Business Development
Woodenstreet.Com
- Looking after all the store activities and managing overall store operations
- Maintaining all the records including receipts/issued/stock at site
- Looking after packaging of all materials and presenting market trends.
Skills
- Sales-oriented mindset
- Collaborative teamwork
- Exemplifying leadership
- Administrative responsibilities
- Cross-selling initiatives
- Analyzing profitability metrics
- Outstanding hospitality
- Demonstrating entrepreneurial spirit
- Promoting synergy within teams
- Driven by enthusiasm
- Optimistic demeanor
- Generating innovative concepts
- Resolving challenges creatively
- Strategic planning prowess
- Pioneering new approaches
Accomplishments
Rewarded as Best 'Sales Achiever' in 2021 in Bharti AXA.
Spouse Name
Mrs. Vasundhara Bhardwaj
Academic Qualification
- 10th passed from ICSE Board
- 12th passed from CBSE Board
- B. Com from Manav Bharti University.
- MBA from UPTU
Personal Information
- Father's Name: Mr. Rakesh Kumar
- Date of Birth: 09/08/92
- Nationality: Indian
- Marital Status: Married
Languages
- English
- Hindi
Timeline
Senior Marketing Officer
ICFAI Foundation for Higher Education
06.2022 - Current
Senior Business Manager
Bharti Axa Life Insurance
10.2020 - 05.2022
Snr. Sales Associate
Lenskart Pvt. Ltd.
10.2017
Customer Relationship Officer
Bharti Airtel Ltd.
10.2015 - 05.2017
Sr. Business Development
Woodenstreet.Com
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