Summary
Overview
Work History
Education
Skills
Websites
Interests
Timeline
Generic

APAAR SAGAR

System Administrator
Noida

Summary

IT professional with 4 years’ experience as a System Administrator and OpenText Documentum Engineer. Skilled in system administration, patch management, software deployment, and end-user support. Experienced in managing Documentum platforms across multiple environments, incident monitoring, and troubleshooting to ensure system reliability and performance.

Overview

4
4
years of professional experience

Work History

System Administrator

Tata Consultancy Services Limited
09.2023 - Current
  • As an IT Administrator, I support end users by managing day-to-day IT operations, ensuring system reliability and security.
  • Installing, configuring, and maintaining software applications across user systems.
  • Collaborating with users to troubleshoot issues, provide technical support, and enhance overall IT efficiency.
  • Established effective communication channels between IT support staff and end-users, leading to improved issue resolution times overall.
  • Diagnosed and resolved complex technical issues through in-depth analysis, facilitating uninterrupted business operations.
  • Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.

Engineer - Cloud Infrastructure Services

LTIMindtree
08.2021 - 06.2023
  • Worked as part of the Enterprise Content Management (ECM) team, supporting the implementation, configuration, and maintenance of OpenText Documentum to manage critical enterprise content across distributed systems.
  • Managed and supported multiple Documentum 16.7 Content Servers and associated repositories (docbases) across various environments including Production (PROD), User Acceptance Testing (UAT), and Development (DEV).
  • Investigated and resolved technical issues related to Documentum repositories, content servers, and user access.
  • Collaborated with cross-functional teams to diagnose root causes and implement permanent fixes, ensuring minimal disruption to business operations.
  • Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.


Education

Bachelors of Technology - Computer Science & Engineering

Hindustan College Of Science And Technology
04.2001 -

Skills

Python

SQL

HTML

CSS

OpenText Documentum

Arduino Uno

Interests

Travelling
Cooking

Content Creation

Badminton

Timeline

System Administrator

Tata Consultancy Services Limited
09.2023 - Current

Engineer - Cloud Infrastructure Services

LTIMindtree
08.2021 - 06.2023

Bachelors of Technology - Computer Science & Engineering

Hindustan College Of Science And Technology
04.2001 -
APAAR SAGARSystem Administrator