Summary
Overview
Work History
Education
Skills
Languages
Extracurricular Activities
Hobbies and Interests
Projects
Achievementsandawards
Timeline
Generic

Aparna M

Bengaluru

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Lead Analyst - US Collections

ORACLE
Bangalore
01.2020 - Current
  • Managed a diverse portfolio of accounts, overseeing the entire contract lifecycle from execution to termination. Effectively communicated with clients to understand and address collections requirements, ensuring a high level of client satisfaction.
  • Collaborated seamlessly with cross-functional teams, including Revenue Accounting, Accounts Payable, Cash Applications, Sales, Transaction, Billing, and Contract Management, to resolve client queries promptly and enhance overall operational efficiency.
  • Monitored and ensured the timely delivery of invoices to clients, demonstrating a commitment to high-quality service. Prepared detailed weekly, bi-weekly, and monthly reports for client engagement and review, providing valuable insights into account status and financial performance.
  • Reviewed client payments, meticulously managing remittance details, and provided updates on payment applications for overdue invoices, resulting in improved cash flow and reduced outstanding balances.
  • Ensured strict adherence to client payment policies, credit applications, and efficiently handled refund, cancellation, and termination requests, maintaining compliance with company standards.
  • Proactively followed up with clients through email and calls, achieving quarterly targets for payment updates on delinquent invoices. Fostered collaboration with sales teams to assess credit risk for potential customers, contributing to company growth goals.
  • Coordinated with legal counsel on complex cases, taking appropriate actions to protect company interests and successfully recovering outstanding debts.
  • Played a key role in training new associates by providing process-oriented guidance, contributing to the development of a skilled and knowledgeable team.
  • Maintained thorough documentation of all collection-related activities in respective tools and generated ad-hoc reports, facilitating the evaluation of specific business requirements and supporting informed decision-making. Overall, contributed to efficient financial operations, enhanced client relationships, and the successful recovery of outstanding payments.

Promoter

Aditya Birla Group
  • Participated in Mathura fashion and retail as an intern and got certified

Promoter

Blackberry Garments
  • Participated in blackberry's line of presentation and got certified

Education

Executive MBA - Financial Management

Dayananda Sagar University
Bangalore
10.2023

B.COM - Finance

Garden City College- Bangalore University
Bangalore
09.2019

12th Grade -

St. Anne's Girls PU College
Bangalore
03.2016

10th Grade -

St. Anne's Girls High School
Bangalore
04.2014

Skills

  • Research and Analysis
  • Mentoring
  • Customer service and engagement
  • Communication
  • Accountability
  • Leadership
  • Time management
  • Microsoft excel and word
  • PowerPoint
  • Peoplesoft
  • Fusion
  • Salesforce
  • Workload Management Tool
  • OSvc Tool (RightNow)

Languages

  • English
  • Tamil
  • Hindi
  • Kannada

Extracurricular Activities

NSS (National Service Scheme) candidate for 3 years and participated in all the camp activities such as Teaching government school

Hobbies and Interests

  • Listening to Music
  • Dancing (Free style)
  • Badminton
  • Crafts

Projects

Capstone Project on Process of O2C in HealthCare Industry Analyzing and review of Financial Annual reports of different companies. Example: Berger Paints Review of Articles: Collaboration, The Focused leader, Change is Hard, Designing work, The managers Job Mintzberg, Ego, etc. Preparation of KRA and KPI's for different positions Case Study Review: Southwest Airlines, Portman Hotel, G12 NASA, G12 Serum Institute, Glass Industry, Apple Watch etc. Presentation on Tamil Nadu Milk Marketing Federation (TNMMF), AMUL, IKEA, TATA NEU Pass etc.

Achievementsandawards

  • Won in computer science PowerPoint presentation in schooling
  • Awarded for dancing at taluk level and also in school
  • Won in GST-Panel and discussion seminar

Timeline

Lead Analyst - US Collections

ORACLE
01.2020 - Current

Promoter

Aditya Birla Group

Promoter

Blackberry Garments

Executive MBA - Financial Management

Dayananda Sagar University

B.COM - Finance

Garden City College- Bangalore University

12th Grade -

St. Anne's Girls PU College

10th Grade -

St. Anne's Girls High School

Similar Profiles

CREATE PROFILE
Aparna M