Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic
Aparna Shankar

Aparna Shankar

Summary

I thrive in environments that enable me to build the best learning products. The 12+ years of global work experience informs my analytical, systematic and creative approach to product building. I'm seeking purposeful work; a firm believer in choosing to solve problems that may not be traditional choices but can be game-changing in the way they impact our fellow human beings.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Manager Learning Services

KPMG
12.2022 - Current
  • Lead learning design strategy, content creation and program delivery for KPMG PLUS clients (National Education Policy Compliant, Industry- Academia Learning Solutions)
  • Built the operational delivery and processes for this line of business from scratch; recruited and directly manage 5 member team
  • Responsible for program ideation, content creation and operational delivery of 5Cr+ of annual, recurring business
  • Building processes for delivery for 5+year pipeline of business, upto 20Cr annual, recurring revenue

Associate Director Project Management

Madhi Foundation
11.2019 - 05.2022
  • Responsible for leading operational delivery of all Madhi programs; providing subject matter expertise on ed-tech, data for governance, product design, scaling operations and impact measurement
  • Oversaw day-to-day operations of all program delivery; increase in operational budget allocation from Rs.1.5Cr to 10+Cr per annum in two years
  • Grew the team from 10 - 50+ members
  • Won UNESCO recognition for innovative learning product design during covid-19- Happy Learners Project

Chief Learning Architect

Workverse
07.2018 - 11.2019
  • Built product and grew team to being Series A fund-ready, within one year of obtaining angel funding
  • Led the design and delivery of a blended pilot version of the curriculum; used the pilot insights to prepare for scale in a highly bootstrapped environment
  • Scaled product delivery to 1000+ users and grew team from 3 - 12+ people after receiving Series A funding

Freelance Consultant

Various
12.2017 - 12.2022
  • Qualitative Economic Researcher: Prevail Fund
  • People Operations Consultant: Navgurukul
  • Field Economic Researcher: NABARD (Yuva Mita)

Manager, Market Research & New Product Development

Suryoday Small Finance Bank Ltd
04.2014 - 08.2016
  • Responsible for consumer research and product design of credit products servicing 750,000+ low-income households
  • Launched 2 successful credit products and 3 successful customer service initiatives basis research conducted
  • Instrumental within the team that wrote the winning proposal for obtaining RBI Small Banking License
  • Grew applied research team strength from 3 to 30+

Business Operations Manager

Global Education Counseling
12.2011 - 03.2014
  • Set-up Bangalore and Mumbai offices from scratch
  • Managed client relationships with 20+ universities to organise spot admissions and open days
  • Designed and implemented systems to deliver pro-bono education counseling services to underprivileged youth
  • Managed team of 15+ staff

Talent Acquisition Specialist

Global Medics
07.2010 - 09.2011
  • Managed a CRM database of over 10,000 leads; responsible for sourcing doctors within the Anesthetics and General Practice markets
  • Supported the business development to win 3 preferred supplier agreements (PSLs) worth $2.9 million
  • Designed and delivered medico-legal corporate training for Eastern-European doctors to work with National Health Services (NHS), UK & Ireland

Education

Master of Science (MSc), Social Policy And Development -

The London School of Economics And Political Science (LSE)

BA Economics and Social Science -

The University of Manchester

Summer School Program - Behaviour Architecture

Cowry Consulting

Skills

People:

1 People Leader

2 Team Player

3 Effective Communicator

4 Capable Negotiator

5 Stakeholder Manager

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Process:

1 Behavioral Analysis

2 Human-Centered User Research

3 Large Scale Project Implementation

4 Qualitative, Quantitative Data Analysis

5 Designing & Implementing Standard Operating Procedures

-

Strategy:

1 Product Ideation

2 Growth/ Roadmap Visioning

3 People Oriented Thought Leadership

4 Evidence/ Data Driven Decision Making

5 End-to-end, Large Scale Project Management

Affiliations

  • Road Tripping
  • Fusion Cuisine
  • Dance Fitness

Certification

  • Evaluating Social Programs - Abdul Latif Jameel Poverty Action Lab (J-PAL)
  • Lean Data Approaches to measure Social Impact - Acumen+
  • Using Neuroscience for More Effective L&D - LinkedIn
  • Designing Learning Experiences in the Metaverse - LinkedIn

References

References available upon request.

Timeline

Manager Learning Services

KPMG
12.2022 - Current

Associate Director Project Management

Madhi Foundation
11.2019 - 05.2022

Chief Learning Architect

Workverse
07.2018 - 11.2019

Freelance Consultant

Various
12.2017 - 12.2022

Manager, Market Research & New Product Development

Suryoday Small Finance Bank Ltd
04.2014 - 08.2016

Business Operations Manager

Global Education Counseling
12.2011 - 03.2014

Talent Acquisition Specialist

Global Medics
07.2010 - 09.2011

Master of Science (MSc), Social Policy And Development -

The London School of Economics And Political Science (LSE)

BA Economics and Social Science -

The University of Manchester

Summer School Program - Behaviour Architecture

Cowry Consulting
Aparna Shankar