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Associate Principal Engineer

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Salesforce Support Engineer with 3 years of experience, specializing in Salesforce administration, troubleshooting, and user support. Proficient in managing Salesforce configurations, workflows, reports and dashboards to optimize business processes. Adept at resolving technical issues, providing end-user training, and ensuring seamless Salesforce operations. Enthusiastic about leveraging CRM solutions to drive efficiency and business growth.

Dynamic leader with a proven track record at Bike Werks Mobile Bike Shop, enhancing operations and driving digital marketing success.
Tactful business owner with background independently managing and running an in demand mobile business with numerous services, brands and products. Adept at helping customers, handling inventory and supplies as well as keeping abreast with latest trends and products.


  To apply all my previous work experience and skills to help the company/establishment thrive.
  To further enhance my skills through mentorship and experience
  To become successful in my field
  To broaden my horizons and knowledge


Experienced Technical Support Engineer with 5+ years of expertise in enterprise IT environments, specializing in Active Directory, IT Asset Management, and troubleshooting infrastructure. Proven ability to resolve complex hardware, software, and networking issues, including DHCP, DNS, and Group Policies.

Qualified Test Engineer proven to implement and maintain cost-effective methods of system testing and troubleshooting to reduce operating costs. Technically-savvy and skilled at quickly learning new concepts, software and equipment. Collaborative team player with excellent communication and interpersonal talents.

Experienced professional skilled in Power Trading, Market Research, Consulting, Renewable Energy & Risk Management, Open Access, Energy Consulting, Forecasting & Scheduling. An innovative and confident Employee who exudes high level of communication and team building skills. Able to adapt and make adjustments in the ever changing world, Adaptation of new trends, Technology, Products and Strategies.

Proactive Systems Engineer transitioning to Site Reliability Engineering (SRE) with expertise in Python automation, AWS cloud architecture, containerization (Docker/Kubernetes), and enterprise infrastructure. Proven track record in automating storage operations and AWS resources, reducing manual effort by 40%+, while maintaining 99.9% uptime in high-availability environments.

Dynamic Customer Relationship Officer at Calvin Klein with strong interpersonal skills and a proven track record in client retention strategies. Expert in training and mentoring staff while resolving complex service issues. Proficient in Microsoft Office, enhancing operational efficiency and driving customer satisfaction through effective problem-solving and strategic referrals.

 A dedicated professional with expertise in relationship management, communication, and customer service excellence. Adept at developing and sustaining long-term relationships with priority clients by understanding their financial needs and ensuring personalised service. Skilled in compliance and regulatory awareness, problem-solving, negotiation, confidentiality, integrity, and cultural awareness. Committed to providing timely and professional service while handling sensitive financial information with discretion. 

 Passionate service professional with over a decade of experience in exceeding customer expectations. Eager to join a dynamic team dedicated to serving patients. Collaborative team player who prioritizes individual needs and has a proven ability to manage high-priority projects within tight deadlines. Demonstrates exceptional results in fast-paced environments with high energy and keen attention to detail. Determined bilingual professional certified medical assistant with excellent communication and multitasking skills. Brings extensive experience in customer service, maintaining a high level of professionalism, knowledge, and courtesy. 

Aparna Sreejith

Overview

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Customer Relationship Officer

HR Executive

Education

BBA - Finance

High School Diploma -

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Customer Relationship Officer

HR Executive

BBA - Finance

High School Diploma -

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