Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic
Aparna Sreejith

Aparna Sreejith

Thrissur

Overview

3
3
years of professional experience

Work History

Customer Relationship Officer

Bike Bazar
Thrissur
04.2022 - 08.2022
  • Developed customer service policies and procedures to ensure consistent and professional customer interactions.
  • Provided technical assistance to customers in order to resolve their inquiries or complaints quickly and efficiently.
  • Conducted regular reviews of customer feedback, identified areas for improvement, and implemented changes accordingly.

HR Executive

Kalyan Mobikes Pvt Ltd
Thrissur
06.2019 - 02.2020
  • Developed and implemented HR policies, procedures, and processes to ensure compliance with employment regulations.
  • Conducted performance reviews for all employees on a yearly basis.
  • Managed employee relations issues such as grievances, disciplinary actions and terminations.

Education

BBA - Finance

St Mary's College
Thrissur
05-2019

High School Diploma -

Al-Azhar English Medium School
Manakkodi, Thrissur
05-2017

Skills

  • Customer Relations
  • Strong interpersonal skills
  • Schedule Management
  • Account Management
  • Customer Service
  • Call Documentation
  • High-energy attitude

Languages

English
First Language
Hindi
Beginner
A1

Accomplishments

  • NPTEL online course on marketing management

Timeline

Customer Relationship Officer

Bike Bazar
04.2022 - 08.2022

HR Executive

Kalyan Mobikes Pvt Ltd
06.2019 - 02.2020

BBA - Finance

St Mary's College

High School Diploma -

Al-Azhar English Medium School

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Aparna Sreejith