APEKSHA SINGH
LUCKNOW
Summary
Motivated management student with extensive knowledge in business and management acquired through degree-level studies and previous work experiences. Proven track record of successfully establishing business requirements and driving improvements that enhance performance and productivity. Passionate about contributing to the success of businesses through effective management strategies.
Overview
4
4
years of professional experience
Work History
Sales Executive
TOURTRIPX TRAVEL SOLUTIONS PRIVATE LIMITED
05.2023 - 05.2025
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
Executive-Operations
STARTEK
07.2022 - 04.2023
- Facilitated collaboration between departments to improve communication channels, reduce silos, and enhance overall operational effectiveness.
- Collaborated with senior leaders to define organizational goals, strategies, and performance metrics for long-term success.
- Implemented data-driven decision-making practices to drive continuous improvement initiatives.
- Set clear goals to monitor targets and offered real-time input on performance and motivation.
Customer Executive
FRIENDS ENTERPRISES
01.2021 - 12.2021
- Developed strong rapport with customers through empathetic communication and genuine concern for their needs, leading to higher satisfaction levels.
- Achieved high retention rates by proactively engaging with clients and anticipating their needs.
- Maintained accurate records of all customer interactions, enabling better tracking of issues and resolutions over time.
Education
High School - Science
City Montessori School
Lucknow, Uttar Pradesh Senior Secondary - Commerce
City Montessori School
Lucknow, Uttar Pradesh Bachelor's Of Business Administration - Management
National PG College
Lucknow, Uttar Pradesh11.2020
Skills
- MS Word
- MS Excel
- Punctual
- Quick Learner
- Enthusiast
- Time Management Skills
- Multi Tasking
- Sales
- Query Management
- Customer Handling
- Data Management
Personal Information
- Date of Birth: 11/15/97
- Gender: Female
- Marital Status: Single
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