Summary
Overview
Work History
Education
Skills
Certification
Software
LANGUAGES
Timeline
Hobbies and Interests
Disclaimer
Generic
APOORVA CHANDLA

APOORVA CHANDLA

Surat

Summary

Enthusiastic manager with almost five years experience in both customer service and management. I have a passion for computers and enjoy working in the office.

Experienced and results-oriented Store Manager with three years of managerial experience in retail environments. Motivated professional with strengths in supervising employees and promoting optimal customer service. Prepared, organized, and trained in product knowledge and store regulations.

Overview

5
5
years of professional experience
1
1
Certification

Work History

STORE MANAGER

PET PALACE
06.2023 - Current
  • 1) Customer Service: Ensuring high standards of customer service, addressing customer complaints, and maintaining a welcoming atmosphere.
  • 2) Inventory Management: Overseeing stock levels, ordering products, and conducting inventory audits to minimize shrinkage and ensure product availability.
  • 3) Sales and Marketing: Setting sales targets, analyzing sales data, and implementing marketing strategies to drive customer traffic and increase revenue.

Store Manager, Human Resource, Accounts

Prakash Bakery & Eat n joy Restaurant
11.2020 - 06.2023
  • 1) Tracked various statistics and kept detailed records to support human resources department.
  • 2) Evaluated employees' strengths and assigned tasks based upon experience and training.
  • 3) Approved regular payroll submissions for 38 employees within PET POOJA SOFTWARE.
  • 4) Generate all the bills of the company and keep record
  • 5) Audit the stock and place orders as per required.
  • 6) Deal with all the distributors and make purchase

Floor Manager

OYO ROOMS PVT LTD
03.2020 - 12.2020
  • 1) Managed full team schedule to maintain adequate coverage.
  • 2) Oversaw supply restocking, area cleaning and product organization.
  • 3) Maintain relationship with clients
  • 4) Regularly take inspection of workers and give proper advice.

Education

BBA - Human Resources Management

IIMT Delhi
New Delhi
01.2021

MBA - Business Management

IIMT
New Delhi
12-2024

Skills

  • Computer Skills
  • ERP Software
  • Customer relations
  • Strategic Planning
  • Business Planning
  • Staff Management
  • Verbal and written communication
  • Payroll management
  • Sales strategies

Certification

  • Fundamental of Digital Marketing, Google digital garage
  • Everyday Excel, University of Colorado Boulder
  • Fundamentals of AI tools and uses

Software

TALLY

MARG ERP

MS OFFICE

LANGUAGES

Hindi
English
Gujarati
Punjabi

Timeline

STORE MANAGER

PET PALACE
06.2023 - Current

Store Manager, Human Resource, Accounts

Prakash Bakery & Eat n joy Restaurant
11.2020 - 06.2023

Floor Manager

OYO ROOMS PVT LTD
03.2020 - 12.2020

BBA - Human Resources Management

IIMT Delhi

MBA - Business Management

IIMT

Hobbies and Interests

Netsurrfing, Swimming, Movies

Disclaimer

I hereby declare that the above particulars of facts and information stated are correct to the best of my belief and knowledge.

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