Summary
Overview
Work History
Education
Skills
Timeline
Generic
Apoorva Poojary

Apoorva Poojary

Application Support Engineer
Mangalore

Summary

Insightful Application Support Engineer offering Number years of customer support and application troubleshooting. Highly skilled in root cause analysis and quality control with a passion for driving company's mission and values.

Overview

1
1
year of professional experience
3
3
Languages

Work History

Application Support Engineer

TASKMONK TECHNOLOGY PVT LTD
Mangalore
11.2022 - Current
  • Reduced downtime for clients by swiftly addressing and troubleshooting software defects.
  • industry trends, allowing for innovative strategies in application support engineering.
  • Increased customer satisfaction by providing exceptional support and resolving issues quickly.
  • Worked closely with developers to provide feedback on application designs based on user requirements.
  • Optimized system functionality with thorough testing and validation of application changes.
  • Researched and identified solutions to technical problems.
  • Performed root cause analysis on recurring issues, implementing long-term resolutions to prevent recurrence.

Education

Master Of Business Administration - Commerce

Alvas College
Moodabidri
07.2019

Skills

Technical Troubleshooting

API Integration

Application flow processes

Performance Evaluation

Timeline

Application Support Engineer

TASKMONK TECHNOLOGY PVT LTD
11.2022 - Current

Master Of Business Administration - Commerce

Alvas College
Apoorva PoojaryApplication Support Engineer