Insightful Application Support Engineer offering Number years of customer support and application troubleshooting. Highly skilled in root cause analysis and quality control with a passion for driving company's mission and values.
Overview
1
1
year of professional experience
3
3
Languages
Work History
Application Support Engineer
TASKMONK TECHNOLOGY PVT LTD
Mangalore
11.2022 - Current
Reduced downtime for clients by swiftly addressing and troubleshooting software defects.
industry trends, allowing for innovative strategies in application support engineering.
Increased customer satisfaction by providing exceptional support and resolving issues quickly.
Worked closely with developers to provide feedback on application designs based on user requirements.
Optimized system functionality with thorough testing and validation of application changes.
Researched and identified solutions to technical problems.
Performed root cause analysis on recurring issues, implementing long-term resolutions to prevent recurrence.