Apoorva TC
BUSINESS ANALYST/QUALITY ANALYST
Bengaluru
Summary
Flexible and versatile Business Analyst specializing in developing innovative solutions to organizational problems. Advanced knowledge of asset tracking software. Committed to providing accurate, effective advice to customers. Dancing, reading novels, enjoying music and sharing moments with loved ones are my favorite things to do in my downtime.
Overview
8
8
years of professional experience
Work History
Business Analyst, Quality Analyst
Tata Consultancy Services
07.2022 - Current
- As a Business Analyst/Quality Analyst, I collaborated with the client to understand the functional requirements, did the analysis of the features, developed the test strategies, test cases and test procedures.
- Skilled in quality assurance processes, data analysis, and problem-solving.
- Experienced in implementing effective quality control measures to drive process improvement and optimize operational efficiency.
- Strong communication skills and a collaborative approach to problem-solving.
- User Acceptance Testing.
- API Testing through Postman Tool.
BUSINESS ANALYST , MODULE LEAD
APPLIED SYSTEMS INDIA PRIVATE LIMITED
10.2019 - 07.2022
- Worked as Business Analyst for US P&C Insurance Rating based Products which contributed for 50% of Company’s income.
- Connecting with clients for requirement analysis, performing gap analysis, and translating technical requirements.
- Collaborated with the product team and development team to help break down requirements.
- Reviewed and tested plans and criteria to meet functional and technical requirements.
- Working with the QA team and Development team during the phases of SDLC (Development, Testing, UAT, Pilot Phase, Production).
- Collaborated with Developers to identify and address problems. Maintained customer satisfaction with forward thinking strategies focused on addressing customer needs and resolving concerns. Developed and maintained effective client communications to ensure client satisfaction.
SOFTWARE DEVELOPER
APPLIED SYSTEMS INDIA PRIVATE LIMITED
10.2016 - 09.2019
- This Project imitates the functionality of our Client’s web rating system, to integrate it with our Home Product ‘EZLynx’ for Data Communication between Customers and service providers. The scripts provide the real time quotes for numerous carriers. Single data entry with multiple quotes from different carriers.
- As a script engineer, the tasks were as follows - Understanding the requirements and Business Rules related to Insurance. Creating a Mapping Document. Developing the new Products using HTTP steps/XML/JSon. Preparation of XML Test Applications. Performing Unit Testing.
- Regular interaction with clients amid the development phase. Trained a new batch of individuals on developing US P&C Insurance Products.
Education
Bachelor of Engineering - Computer Science
Global Academy of Technology
Bengaluru, India 04.2001 -
Skills
DATA ANALYSIS
DATA MAPPING
PRODUCT DEVELOPMENT
USER ACCEPTANCE TESTING
REGRESSION TESTING
INTEGRATION TESTING
EXTENSIBLE MARK-UP LANGUAGE (XML)
JSON
XPATH
JIRA
RALLY
POSTMAN
GOOD LISTENING SKILLS
SELF-MOTIVATED PROFESSIONAL
RELATIONSHIP MANAGEMENT
COMMUNICATION SKILLS
ABILITY TO WORK UNDER PRESSURE
ABILITY TO WORK IN A TEAM
Languages
English
Advanced (C1)
Kannada
Advanced (C1)
Hindi
Upper intermediate (B2)
Interests
DANCING
READING NOVELS
LISTENING MUSIC
Timeline
Business Analyst, Quality Analyst
Tata Consultancy Services
07.2022 - Current
BUSINESS ANALYST , MODULE LEAD
APPLIED SYSTEMS INDIA PRIVATE LIMITED
10.2019 - 07.2022
SOFTWARE DEVELOPER
APPLIED SYSTEMS INDIA PRIVATE LIMITED
10.2016 - 09.2019
Bachelor of Engineering - Computer Science
Global Academy of Technology
04.2001 -
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