Apoorva N Raykar
Bangalore
Summary
I'm looking for opportunities that will enhance my skills, experience, and contribute to the success of the organization.
Skilled Platform Operations Engineer with expertise in optimizing technology platforms and
managing complex issues.
Proven track record of improving system reliability and efficiency through strategic problem-
solving and effective collaboration. Known for quick incident response and automation,
ensuring smooth platform operations.
Overview
5
5
years of professional experience
Work History
Platform Operations Engineer (TIER 2)
akamai
10.2022 - Current
- Handling alerts efficiently by following proper steps with a high amount of load.
- Effectively coordinating with all other teams, mitigating, escalating, and resolving the complex issues in a timely manner.
- Developing and implementing procedures for automating platform operations and tasks, streamlining day-to-day work.
- Working on the maximum number of tickets in the best way throughout the shift to maintain a good capacity of servers.
- Monitoring service health, and promptly handling alerts to ensure quick resolution and SLA adherence.
- Coordinating with cross-functional teams—including ISPs, infrastructure engineers, logistics, and other teams in Akamai on a daily basis for workflow.
- Able to work on the tasks related to circuits, rack , shifting traffic and power usage within Akamai’s proprietary infrastructure databases.
- Worked on the NOCC Alert improvements project to ensure the alert count is reduced, repetitive issues are fixed by checking trend analysis, and creating a Jira for each type of issue with the concerned SME/PRE.
Platform Operations Engineer (TIER 1)
akamai
01.2020 - 09.2022
Intern
WIPRO INFRASTRUCTURE ENGINEERING
Education
BE - ECE
Rajarajeswari College Of Engineering
Bangalore01.2018
PUC -
Kumaran's PU College
Bangalore01.2014
SSLC -
Mukambika High School
Bangalore, Karnataka01.2012
Skills
- Networking - CCNA
- Linux
- Alert management
- Service health monitoring
- Effective communication
- Multitasking capacity
- Teamwork and collaboration
- Trend analysis
- SLA adherence
- Technical documentation
- Advanced problem solving
Languages
- English
- Hindi
- Kannada
- Konkani
Awards
- Presented paper titled as 'BRAIN MACHINE INTERFACE', National conference on VLSI, Communication and signal processing - 2017 (NCVCS - 17)
- Published same paper in 'International journal of advance research and innovative ideas in Education' E- Journal
- Won second prize in paper presentation, National level technical symposium
- Completed an internship training course in 'Digital Switching Systems and Optical Fibre Communication', RTTC BSNL, 2017
Hobbies and Interests
- Listening Music
- Dancing
- Reading Books
Projects
Smart Village as a model for Swatch Bharat based on Embedded System, Involved in the circuitary part, report of the project Smart Village as a model for Swatch Bharat based on Embedded System, Presented paper in National Conference on Communication and Image Processing (NCCIP-2018)
Personal Information
- Gender: Female
- Marital Status: Single
Father's Name
Nagaraj R Raykar
Timeline
Platform Operations Engineer (TIER 2)
akamai
10.2022 - Current
Platform Operations Engineer (TIER 1)
akamai
01.2020 - 09.2022
Intern
WIPRO INFRASTRUCTURE ENGINEERING
BE - ECE
Rajarajeswari College Of Engineering
PUC -
Kumaran's PU College
SSLC -
Mukambika High School
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