Appu S
BANKER
Chennai,TN
Work Preference
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Operations Manager
D Shoe Laundry
Chennai
10.2023 - 06.2025
- Oversaw daily operations, managed staff schedules, and maintained equipment functionality
- Implemented quality control procedures to meet hygiene and service standards
- Monitored budgets, controlled operational costs, and ensured resource optimization
- Executed customer satisfaction strategies and resolved service bottlenecks
- Designed and enforced operational policies aligned with business objectives
- Ensured compliance with industry regulations, health and safety standards
Personal Banker (CASA)
Development Bank of Singapore (DBS Bank)
Chennai
12.2022 - 07.2023
- Facilitated the opening of savings and current accounts for individual and business clients
- Processed personal loans and handled customer documentation
- Managed fixed and recurring deposits (FD & RD) and cross-sold insurance products
- Engaged directly with customers to resolve queries related to banking services
Phone Banking Officer
ICICI Bank
Chennai
01.2021 - 12.2021
- Resolved account-related queries via phone banking services
- Assisted customers with debit card and EMI-related inquiries
- Provided information and support regarding fixed and recurring deposit products
- Delivered prompt assistance for transaction tracking and account status updates
Summary
Enthusiastic candidate with extensive experience in customer service and cash handling at banks or money lending institutes. Strong knowledge of offered banking services and products. Reliable and honest professional dedicated to meeting scorecard goals by processing high volumes of error-free transactions.
Education
Bachelor of Science - COMPUTER SCIENCE
DON BOSCO SCHOOL
CHENNAI 06.2018 - 04.2020
Skills
Financial planning
Risk management
Loan processing
Short sales/note sales
Financial modeling
Operations management
Branch operations
Creative thinking
Customer Service-oriented
Self-motivated nature
Self-directed mindset
Microsoft Excel
Financial and operational reporting
Certification
- Licensed Goldman Sachs
- Operations Job Simulation Training
- Certified Operations Job Simulation, Goldman Sachs - 10/2025
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Your vision will become clear only when you can look into your own heart. Who looks outside, dreams; who looks inside, awakens.
Carl Jung
Languages
Tamil
Native language
English
Advanced (C1)
C1
Interests
GYM
MMA
DANCE
Timeline
Operations Manager
D Shoe Laundry
10.2023 - 06.2025
Personal Banker (CASA)
Development Bank of Singapore (DBS Bank)
12.2022 - 07.2023
Phone Banking Officer
ICICI Bank
01.2021 - 12.2021
Bachelor of Science - COMPUTER SCIENCE
DON BOSCO SCHOOL
06.2018 - 04.2020