Aprajita Singh
Dehradun
Summary
Dedicated and organized financial professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player, adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Operations Manager & CRM
Vigyan Lime Group
04.2023 - Current
- Led day-to-day operations, optimizing workflows and fostering collaboration across departments
- Provided leadership and training to enhance team performance and accountability
- Implemented quality control measures, conducting audits to drive process improvements
- Developed and implemented efficient operational processes to streamline workflows
- Oversaw inventory management, supply chain logistics, and procurement to ensure timely delivery
- Monitored KPIs to identify areas for improvement and enhance operational efficiency
- Collaborated with cross-functional teams to customize CRM workflows to meet business needs
- Utilized CRM analytics to drive targeted marketing campaigns and improve customer retention
- Managed export operations, ensuring compliance with international trade regulations and optimizing logistics for efficient delivery to global markets.
Export Manager
Vvennus
Pune
07.2019 - 04.2023
- Developed team communications and information for vendor and client meetings
- Representative experience - Australia / Indonesia / Singapore
- Performed various administrative functions
- Negotiated agreements (export document) between employees to clarify misunderstood directions and resolve conflicts affecting performance.
Corporate Trainer
Mumbai
- Performed and administrated various training Programs in ONGC at various locations like Mumbai, Jaipur, and Dehradun
- Collected information about company objectives and employee deficiencies in order to assess training needs
- Prepared educational materials such as module summaries, videos and informational packets.
Education
MBA: International Business Management & Marketing -
IMS Unison University
01.2019
Master of Arts: English Language and Literature -
DAV PG College
01.2017
Bachelor of Arts: English, Education, Sociology -
Udit Narayan P.G College
01.2015
Intermediate (PCM) -
Udit Narayan Inter College
High School -
Udit Narayan Inter College
Skills
- Marketing strategy development
- Advertising and marketing
- Consultative support
- Ability to effectively plan
- Ability to supervise employees
- Development and training
- Representative experience
- Front-end supervision
- Continuous professional development
- Positive reward-based training
- Positive and optimistic
Certification
- Six Sigma Green Belt
- Science of Well Being
- Customer Analytics
- Foundations of Digital Marketing and E-commerce
- Marketing in a Digital World
- Project Execution: Running the Project
- Advertising with Meta
- Introduction to Data Analytics
- Project Planning: Putting It All Together
- Excel Skills for Business: Essentials
- Fundamentals of Social Media Advertising
- Project Initiation: Starting a Successful Project
Languages
English
First Language
English
Proficient (C2)
C2
Timeline
Operations Manager & CRM
Vigyan Lime Group
04.2023 - Current
Export Manager
Vvennus
07.2019 - 04.2023
Corporate Trainer
MBA: International Business Management & Marketing -
IMS Unison University
Master of Arts: English Language and Literature -
DAV PG College
Bachelor of Arts: English, Education, Sociology -
Udit Narayan P.G College
Intermediate (PCM) -
Udit Narayan Inter College
High School -
Udit Narayan Inter College
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