Aprna Komal
Key Account Manager
Bengaluru
Summary
Dynamic and accomplished key account manager with a proven track record of driving sales growth, achieving high client retention rates, and leading successful team initiatives. Experienced in creating innovative account strategies, fostering client relationships, and delivering exceptional results under pressure. Passionate about aligning business solutions with client needs to enhance organizational growth and customer satisfaction.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work History
Key Account Manager - Operations
Loconav India Pvt Ltd
07.2021 - 04.2023
- Spearheaded strategies that boosted annual sales by 25% for key clients
- Retained 95% of clients through tailored account management and proactive issue resolution
- Secured the renewal of 85% of expiring contracts by enhancing value delivery
- Implemented a client satisfaction program, increasing positive feedback by 15%
- Mentored and developed a team of four key account executives, enhancing team performance by 40%
- Facilitated cross-department collaboration to ensure seamless service delivery and conflict resolution
Key Account Manager
Datasigns Technologies Pvt. Ltd
04.2019 - 04.2021
- Increased client acquisition by onboarding 5+ new clients monthly in a competitive market
- Drove a 21% growth in revenue for assigned accounts through personalized strategies
- Executed targeted sales campaigns, consistently meeting and exceeding monthly objectives
- Managed the full sales cycle, including prospecting, client engagement, and deal closure
- Built long-term client relationships, ensuring loyalty and repeat business
Trainee and Intern
Future Consumer Ltd
04.2018 - 07.2018
- Boosted regional sales growth by 40–45% through strategic interventions and market research
- Conducted consumer preference analysis via 350+ interviews, enhancing product alignment with market needs
- Created actionable reports for customer experience improvement initiatives
Education
Post Graduate Diploma in Management (PGDM) - Marketing & International Business
Fortune Institute of International Business
06.2017 - 04.2019
Skills
Strategic Account Management
Client Relationship Building
Business Development & Sales Growth
Data-Driven Decision Making
CRM Systems Expertise
Team Leadership & Mentorship
Marketing & Campaign Planning
CRM Platforms (eg, Salesforce, Zoho CRM)
Microsoft Office Suite (Excel, PowerPoint, Word)
Strong Communication and Negotiation Skills
Accomplishments
- Achieved 95% client retention and significant revenue growth across multiple roles.
- Successfully led teams and improved operational efficiency by 40%.
- Consistently exceeded sales targets and client satisfaction benchmarks.
Timeline
Key Account Manager - Operations
Loconav India Pvt Ltd
07.2021 - 04.2023
Key Account Manager
Datasigns Technologies Pvt. Ltd
04.2019 - 04.2021
Trainee and Intern
Future Consumer Ltd
04.2018 - 07.2018
Post Graduate Diploma in Management (PGDM) - Marketing & International Business
Fortune Institute of International Business
06.2017 - 04.2019