SINDHU R S
Thiruvananthapurtam
Summary
Client Relations Manager with solid experience in high tempo contact center environments. Solid skills gaining trust of individuals, leading diverse teams and winning customer satisfaction. Superb command of project management, client conflict resolution, and business management.
Overview
24
24
years of professional experience
Work History
Client Relations Manager
Wealthyway
06.2025 - Current
Front Office
SP Grand Days
05.2022 - 12.2024
Customer Care Executive
Pothens Hyundai
10.2011 - 06.2014
- Customer care executive
- Maintaining customer relations handling EPABX, calls, front office
Customer Care Executive
Hilton Hyundai
09.2009 - 10.2011
- Handling guest relations verification, validation of bill
- Send vouchers
- Cash collection
Receptionist
Hotel Pankaj
04.2002 - 12.2007
- Handling front office
- Managing guests
- Telecalling
Education
BA - Correspondence
Monad University
Skills
MS Office
Office Automation
Customer retention
Customer relations
Schedule management
Lead generation
Declaration
I hereby declare that the information given in this document is true and correct.
Personal details
- Date of birth: 21/07/1972
- Gender: Female
- Marital status: Married
- Religion: Hindu
Timeline
Client Relations Manager
Wealthyway
06.2025 - Current
Front Office
SP Grand Days
05.2022 - 12.2024
Customer Care Executive
Pothens Hyundai
10.2011 - 06.2014
Customer Care Executive
Hilton Hyundai
09.2009 - 10.2011
Receptionist
Hotel Pankaj
04.2002 - 12.2007
BA - Correspondence
Monad University