Arati Giri

Results-driven with 3 years of experience in international BPO voice processes in background screening domain and Banking domain. Proven track record of career progression and expertise in Handling calls Seeking a challenging role in the any domain field where I can apply my academic knowledge, enthusiasm, and skills to gain hands-on experience and drive customer satisfaction and experience. Utilizing my organizational skills, interpersonal abilities, and passion for process improvement to achieve company goals and advance my career.

• Streamlined operational efficiency by identifying areas for improvement and proposing actionable solutions.
• Effectively managed multiple competing priorities while maintaining focus on delivering exceptional results for clients and the organization.
• Implemented process improvements that led to significant time savings and increased accuracy in deliverables.
• Consistently maintained strong relationships with clients, ensuring clear communication and timely updates on project progress.