Professional in the financial services with over 6 years of experience operating in both domestic and international markets. Seeking a personality in the finance sector that us open to exploring different roles in the capital market.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Associate
State street
Kurla
04.2020 - 07.2024
Performing the cash reconciliation on investment manager data and custody data.
Working on external cash reconciliation on daily basis.
Researching cash exceptions – we have to co -ordinate with different parties involved in reconciliation like internal departments , custodians, clients etc.
Perform PLM cash recon breaks.
Working on cash exceptions in recon related to derivatives like collateral, swaps, Future. and work for resolving the cash breaks.
Identifying the root cause of issues and assisting the allocated team to a quick resolution.
Communicating with the settlement team and take Follow up to the with settlement team and custody on outstanding breaks on daily basis.
Escalated critical and aged issues as per escalation matrix.
Working on weekly reports which in turn help to maintain the volume in some extend.
Relationship Manager
HDFC Securities
11.2017 - 08.2019
Built strong and positive relationships with customers by staying polite and helpful throughout interactions.
Handling customer portfolio.
Client acquisition and generating broking revenue.
Offering client to wide range equity products like F&O , Mutual fund and bonds.
Handling customer queries related to equity market.
Scheduled, arranged and attended meetings with customers to maintain trust.
Customer Service Executive
IDBI Intech Ltd
08.2016 - 07.2017
Addressing customer inquiries, concern and grievance across multiple communications such on calls and emails.
Delivering prompt and accurate information to ensure utmost customer satisfaction.
Maintained excellent customer satisfaction by delivering high-quality customer service and dealing with all matters appropriately.
Resolved customer complaints in timely manner.
Summer Intern -
LKP Securities
Mumbai
05.2015 - 07.2015
Analyse the stock movement to predict the trend, portfolio maintenance suggestion to the client as per the market trend.
Also provided valuable insights to help clients in buying / selling of their stocks to ensure optimum profit exploring the market condition, new business development and relationship management to ensure best service to the client.