Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Aravind Kumar

Chennai

Summary

A result driven Catalog Specialist with 8+ years of experience at Amazon.com. Expertise in Project Management, Defect Reduction and Team Management. Good reputation for resolving problems & driving overall operational improvements. Self-motivated individual with strong desire to succeed and meet goals.

Overview

8
8
years of professional experience

Work History

Catalog Specialist

Amazon
12.2023 - Current
  • Streamlined usage by creating organizational systems for newly digitized records and documents.
  • Skilled at working independently and collaboratively in a team environment.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Learned and adapted quickly to new technology and software applications.
  • Managed time efficiently in order to complete all tasks within deadlines.

Senior Catalog Associate

Amazon
01.2022 - Current
  • Managed a team of twenty+ associates (allocating and consolidating work, generating and presenting reports on their productivity and accuracy)
  • Responsibility for meeting operational (teams Productivity and Accuracy) and business committed goals
  • Delivered multiple process improvement ideas to improve business metrics and reduce dependency from other internal teams
  • Communicated with stakeholders, including technical teams and management personnel, to provide timely status updates on progress of the deliverables owned
  • Resolved productivity related problems by dealing with the respective associates and concerned external teams and improved operations and provided exceptional support to maintain consistency of the team's productivity
  • Coached and trained team of junior SME's and associates, effectively onboarded them to the process thereby boosting productivity and performance of the team
  • Responsible for creating WBR/MBR/YBR reports and projecting to stakeholders and senior management teams on performance of the team
  • Organized circulation desk with over books and periodicals to be checked out

Senior Process Associate

Amazon
07.2020 - 01.2022
  • Supervised team of process associates to enhance accountability, develop professional skills and improve efficiency.
  • Implemented continuous improvement metrics to streamline workflows and reduce waste.
  • Supervised processes to eliminate weak points or bottlenecks in business operations.
  • Performed reconciliations to drive accuracy and validity of financial information.
  • Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
  • Identified and resolved process issues to drive optimal workflow and business growth.

Process Associate

Amazon
12.2016 - 06.2020
  • Identified and resolved process issues to drive optimal workflow and business growth.
  • Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
  • Gathered, organized and input information into digital database.
  • Developed and updated tracking spreadsheets for process monitoring and reporting.
  • Created and managed project plans, and timelines.

Education

Bachelor of Engineering - Mechanical Engineering

Panimalar College of Engineering
06.2012 - 2015.05

Diploma - Mechanical Engineering

Panimalar College of Diploma
03.2009 - 2012.04

Skills

Data Analysis & Root Cause Analysis

Accomplishments

  • I have been acknowledged for the work done and have received three promotions in my total tenure of Eight years at Amazon.
  • Received Above and Beyond award and Rewards and Recognitions Awards for consecutive months for my exceptional performance as a Senior Process Associate
  • Received Star of the month reward consecutively for three months as a Senior Catalog Associate.
  • Received Rewards and Recognitions Awards for managing a team with 98.92% Quality with 140% of overall productivity.

Timeline

Catalog Specialist

Amazon
12.2023 - Current

Senior Catalog Associate

Amazon
01.2022 - Current

Senior Process Associate

Amazon
07.2020 - 01.2022

Process Associate

Amazon
12.2016 - 06.2020

Bachelor of Engineering - Mechanical Engineering

Panimalar College of Engineering
06.2012 - 2015.05

Diploma - Mechanical Engineering

Panimalar College of Diploma
03.2009 - 2012.04

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Aravind Kumar