Aravind Kumar
Chennai
Summary
A result driven Catalog Specialist with 8+ years of experience at Amazon.com. Expertise in Project Management, Defect Reduction and Team Management. Good reputation for resolving problems & driving overall operational improvements. Self-motivated individual with strong desire to succeed and meet goals.
Overview
8
8
years of professional experience
Work History
Catalog Specialist
Amazon
12.2023 - Current
- Streamlined usage by creating organizational systems for newly digitized records and documents.
- Skilled at working independently and collaboratively in a team environment.
- Cultivated interpersonal skills by building positive relationships with others.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Learned and adapted quickly to new technology and software applications.
- Managed time efficiently in order to complete all tasks within deadlines.
Senior Catalog Associate
Amazon
01.2022 - Current
- Managed a team of twenty+ associates (allocating and consolidating work, generating and presenting reports on their productivity and accuracy)
- Responsibility for meeting operational (teams Productivity and Accuracy) and business committed goals
- Delivered multiple process improvement ideas to improve business metrics and reduce dependency from other internal teams
- Communicated with stakeholders, including technical teams and management personnel, to provide timely status updates on progress of the deliverables owned
- Resolved productivity related problems by dealing with the respective associates and concerned external teams and improved operations and provided exceptional support to maintain consistency of the team's productivity
- Coached and trained team of junior SME's and associates, effectively onboarded them to the process thereby boosting productivity and performance of the team
- Responsible for creating WBR/MBR/YBR reports and projecting to stakeholders and senior management teams on performance of the team
- Organized circulation desk with over books and periodicals to be checked out
Senior Process Associate
Amazon
07.2020 - 01.2022
- Supervised team of process associates to enhance accountability, develop professional skills and improve efficiency.
- Implemented continuous improvement metrics to streamline workflows and reduce waste.
- Supervised processes to eliminate weak points or bottlenecks in business operations.
- Performed reconciliations to drive accuracy and validity of financial information.
- Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
- Identified and resolved process issues to drive optimal workflow and business growth.
Process Associate
Amazon
12.2016 - 06.2020
- Identified and resolved process issues to drive optimal workflow and business growth.
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
- Gathered, organized and input information into digital database.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Created and managed project plans, and timelines.
Education
Bachelor of Engineering - Mechanical Engineering
Panimalar College of Engineering
06.2012 - 05.2015
Diploma - Mechanical Engineering
Panimalar College of Diploma
03.2009 - 04.2012
Skills
Data Analysis & Root Cause Analysis
Stakeholder & Leadership Communications
Process Training & Process Onboarding
Team management
High Level Ownership & Delivering Results on Time
Accomplishments
- I have been acknowledged for the work done and have received three promotions in my total tenure of Eight years at Amazon.
- Received Above and Beyond award and Rewards and Recognitions Awards for consecutive months for my exceptional performance as a Senior Process Associate
- Received Star of the month reward consecutively for three months as a Senior Catalog Associate.
- Received Rewards and Recognitions Awards for managing a team with 98.92% Quality with 140% of overall productivity.
Timeline
Catalog Specialist
Amazon
12.2023 - Current
Senior Catalog Associate
Amazon
01.2022 - Current
Senior Process Associate
Amazon
07.2020 - 01.2022
Process Associate
Amazon
12.2016 - 06.2020
Bachelor of Engineering - Mechanical Engineering
Panimalar College of Engineering
06.2012 - 05.2015
Diploma - Mechanical Engineering
Panimalar College of Diploma
03.2009 - 04.2012