Aravindan S
Chennai
Summary
System Support Engineer with a strong focus on system maintenance and client support. Proven expertise in troubleshooting hardware and software issues, leading to high customer satisfaction rates. Skilled in vendor coordination and the implementation of effective solutions, resulting in seamless operations and reduced downtime.
Overview
10
10
years of professional experience
3
3
Certifications
Work History
System Support Engineer
Sesha Electronics
Chennai
04.2023 - Current
- Provided on-site technical support to clients for system, network, and hardware issues.
- Installed, configured, and maintained computer systems, printers, routers, and network devices.
- Diagnosed and resolved software and connectivity problems to ensure minimal downtime.
- Maintained records of service calls, repairs, and preventive maintenance activities.
- Ensured customer satisfaction through prompt and professional issue resolution.
System Administrator
Zigma Technologies India Pvt Ltd
Chennai
10.2015 - 03.2023
- Installed, configured, and maintained Windows-based systems and user desktops.
- Provided technical support and troubleshooting for both software and hardware issues.
- Managed user accounts, permissions, backups, and security policies via Active Directory.
- Handled installation, configuration, and maintenance of printers and scanners across departments.
- Performed routine network checks and resolved LAN/WAN issues promptly.
- Implemented and maintained antivirus, firewall, and system patch updates.
- Coordinated with vendors for hardware repair and procurement.
Education
B.Tech - Information Technology
SRINIVASA INSTITUTE OF ENGG & TECHNOLOGY
CHENNAI05.2015
Skills
- System maintenance
- Network troubleshooting
- Software configuration
- Vendor coordination
- Problem solving
- System troubleshooting
- Technical support
- Hardware and software installation
- Remote support
- System configuration
- Hardware support
- System administration
- Backup and recovery
- Software support
- User account management
Languages
English
Advanced (C1)
C1
Tamil
Native
Native
Certification
AWS CLOUD COMPUTING
Accomplishments
BEST PERFORMER AWARD - 3 TIMES
Timeline
System Support Engineer
Sesha Electronics
04.2023 - Current
System Administrator
Zigma Technologies India Pvt Ltd
10.2015 - 03.2023
B.Tech - Information Technology
SRINIVASA INSTITUTE OF ENGG & TECHNOLOGY