Aravind R Nath
Dubai
Summary
A competent and results-driven professional with over 19 years of diverse experience in Sales, Marketing, Travel Operations, and Client Servicing. Proven ability to manage end-to-end travel solutions for corporate and individual clients, lead high-performing teams, and drive business growth through strategic planning and customer engagement. Adept at using GDS platforms like Sabre and Galileo, handling complex itineraries, and delivering exceptional service in fast-paced environments. Now seeking a challenging role that leverages my expertise to contribute to organizational success and continuous improvement.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Travel Consultant
BCD Travel
05.2024 - Current
- Coordinated end-to-end domestic and international travel arrangements for corporate clients, including flights, accommodations, visa processing, and ground transportation.
- Issued and reissued airline tickets using Sabre and Galileo GDS platforms, ensuring fare accuracy and adherence to corporate travel policies.
- Managed high-volume booking requests and handled last-minute itinerary changes with precision and efficiency.
- Monitored global travel advisories and airline policy updates to proactively inform clients and ensure compliance.
- Negotiated with travel vendors to secure cost-effective solutions and corporate rates; resolved disputes to maintain service quality.
- Provided after-hours support for emergency travel requests, ensuring uninterrupted service and client satisfaction.
Sr. Lead – Reservation & Ticketing
Al Tomouh IT Private Limited
01.2022 - 04.2024
- Handled all travel-related queries for high-profile corporate clients across Oman, ensuring prompt and accurate service delivery.
- Built and maintained strong client relationships to drive customer satisfaction and long-term loyalty.
- Effectively prioritized tasks and managed workload to meet tight deadlines in a fast-paced environment.
- Monitored and processed daily GDS queues (Sabre/Galileo) to ensure quality control and timely ticketing.
Branch Manager
Fahad Express Travel & Tourism LLC
04.2012 - 12.2020
- Delivered high-value travel and tour consulting services to both corporate and individual clients, ensuring personalized and cost-effective solutions.
- Managed daily branch operations, including team supervision, performance monitoring, and process optimization to meet service standards.
- Handled diverse client requirements, providing tailored travel solutions in alignment with company policies and service guidelines.
Travel Consultant
Tadmur Overseas Travel & Tourism
05.2006 - 03.2012
- Prepared invoices and collected payments from clients, ensuring accurate billing and timely financial reconciliation.
- Handled end-to-end travel arrangements, including reservations, itinerary planning, ticketing, and issuance of travel insurance policies.
- Delivered personalized travel services to enhance customer experience and actively contributed to sales growth through upselling and client retention.
Education
Bachelor of Commerce - Travel & Tourism
Kerala University
Trivandrum03-2005
Skills
- Team Leadership & Management
- Effective Communication
- Strong Interpersonal Skills
- Active Listening & Client Engagement
- Time Management & Multitasking
Certification
- Diploma in I.A.T.A
- MS Office
- Galileo GDS
- Sabre GDS
LANGUAGES
English
Hindi
Malayalam
Tamil
Hobbies and Interests
Cricket, Football, Reading, Travel
Volunteer Experience
Information Assistant at Tourist Information Centre, Alleppey
Timeline
Travel Consultant
BCD Travel
05.2024 - Current
Sr. Lead – Reservation & Ticketing
Al Tomouh IT Private Limited
01.2022 - 04.2024
Branch Manager
Fahad Express Travel & Tourism LLC
04.2012 - 12.2020
Travel Consultant
Tadmur Overseas Travel & Tourism
05.2006 - 03.2012
Bachelor of Commerce - Travel & Tourism
Kerala University
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