Arbaaz Khan
Pune
Summary
I want to be a part of the team contributing to the success of the organization and I am interested in great working environment with challenging task. I can use my knowledge and skill, working in challenging atmosphere, which provides me opportunities to learn new things.
Overview
4
4
years of professional experience
Work History
Help Desk Support Representative
UPS Logistics Pvt Ltd
08.2022 - 02.2023
- Improved customer satisfaction by efficiently resolving technical issues and providing timely support.
- Enhanced team productivity by collaborating on complex cases and sharing knowledge with colleagues.
- Delivered exceptional service to clients by patiently addressing concerns and troubleshooting problems effectively.
- Boosted first-call resolution rate by carefully listening to the user''s issue and applying appropriate solutions.
Senior SEO Executive
Reports Intellect LLP
08.2019 - 01.2022
- On Page, Off Page, Social Media Marketing, Lead Generation, Email Marketing, Creating Automation excel sheet for Bulk Submission
Education
BBA in Marketing -
01.2020
Division: Pass
H.S.C in Science -
01.2015
Division: Pass
S.S.C -
01.2013
Division: Pass
Skills
- Creative spirit
- Time management
- Team player
- Fast learner
Languages
English, Hindi
Area Of Skill - Seo Tools
- Google Trend
- Google Analytics
- Exploding Topics
- Clearbit
- Apollo
- Leadleaper
Personal Information
- Date of Birth: 09/26/96
- Gender: Male
- Nationality: Indian
Timeline
Help Desk Support Representative - UPS Logistics Pvt Ltd
08.2022 - 02.2023
Senior SEO Executive - Reports Intellect LLP
08.2019 - 01.2022
Pune University - BBA in Marketing,
Maharashtra Board - H.S.C in Science,
Maharashtra Board - S.S.C,