Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Results-driven travel industry professional with great , service and planning abilities. Excels under pressure and in fast-paced environments with great multitasking abilities.
Overview
3
3
years of professional experience
Work History
Travel Consultant (Support Team)
Etraveli Group
Pune
12.2022 - Current
Assisted customers in making changes to existing itineraries or canceling trips.
Responded promptly to clients regarding visa, passport and security inquiries.
Developed customized travel plans to meet customer needs and preferences.
Processed credit and debit payments and handled confidential information with discretion.
Customer Service Representative
MPHASIS LIMITED
Pune
08.2021 - 11.2022
Answered customer inquiries and provided accurate information regarding products and services.
Identified areas of improvement in customer service processes and suggested changes accordingly.
Customer Service Representative
AMAZON DEV CENTRE
Pune
09.2020 - 08.2021
Resolved complex problems by working with other departments to provide solutions that meet customer needs.