Summary
Overview
Work History
Education
Skills
Personal Information
Languages :
Extra Curricular Activities :
Timeline
Generic

Archana Kumari

New Delhi

Summary

Career enhancement with a growth oriented organization and proficient in leveraging data driven insights to enhance self performance and client engagement. Focused on delivering innovative solutions and sustained growth through strategic business optimization and corporate collaboration.

Overview

8
8
years of professional experience

Work History

Senior Executive (Campaign Manager)

Cognizant Technology Solutions India Private LTD.
10.2018 - 06.2021
  • Work profile- Campaign Manager, taking care of Clients Ads Account, Optimization and Suggesting all the required changes to make campaign performing
  • Process: Google Ads (Chat and Email)

Senior associate

INTELENET GLOBAL SERVICES
12.2017 - 08.2018
  • Work profile- Taking care of travel documents of clients & forwarding it to the concerned department.
  • Process: Apple leisure group

Senior associate II

CONVERGYS
02.2016 - 05.2017
  • Work profile- Handling customers credit card account, providing information about their cards, assisting in payments & balance transfer.
  • Process: Citi bank

Customer service executive

ARVATO INDIA LTD
09.2013 - 12.2015
  • Work profile- Inbound calling process, resolving queries regarding the services and products of British airways, made appropriate amendments and updating of booking as per customer requirement to ensure better service quality.
  • Process: British airways

Education

MBA - Marketing

SMU
01-2016

BBA - Banking & Insurance

IP University
New Delhi
01-2012

H.S.C -

kendriya vidyalaya
New Delhi
01-2009

S.S.C -

kendriya vidyalaya
New Delhi
01-2007

Skills

  • Google Ads management
  • Campaign enhancement
  • Campaign coordination
  • Ad performance metrics

Personal Information

  • Date of Birth: 1990-08-18
  • Nationality: Indian

Languages :

English: Read - YES, Write - YES, Speak - YES, Hindi: Read - YES, Write - YES, Speak - YES

Extra Curricular Activities :

Freelance Work in Social Media Marketing, Digital Marketing.

Timeline

Senior Executive (Campaign Manager)

Cognizant Technology Solutions India Private LTD.
10.2018 - 06.2021

Senior associate

INTELENET GLOBAL SERVICES
12.2017 - 08.2018

Senior associate II

CONVERGYS
02.2016 - 05.2017

Customer service executive

ARVATO INDIA LTD
09.2013 - 12.2015

MBA - Marketing

SMU

BBA - Banking & Insurance

IP University

H.S.C -

kendriya vidyalaya

S.S.C -

kendriya vidyalaya
Archana Kumari