Timeline
Work History
Skills
Overview
Work Preference
Professional Summary
Certification

Archana Panda

Publicis Sapient
Bengaluru,KA

Timeline

Quality Engineering Manager

Publicis Sapient
02.2017 - CurrentRead More

Work History

Quality Engineering Manager

9 Years 7 Months
Publicis Sapient | 02.2017 - Current
  • Enhanced customer satisfaction by addressing complaints promptly and effectively resolving any outstanding issues.
  • Championed best practices for testing methodologies across multiple departments; significantly improving adherence with strict industry requirements.
  • Improved product quality by implementing effective inspection processes and procedures.
  • Developed and maintained comprehensive quality documentation, ensuring compliance with industry standards and regulations.

Skills

Align Quality Engineering strategy with stakeholders to ensure business objectives
delivery goals
and quality expectations are met.
Lead discovery sessions and requirement analysis to define test strategies
quality plans
and engineering deliverables.
Evaluate
select
and implement automation tools and scalable test automation frameworks.
Mentor and coach QA/QE team members
fostering technical excellence and a high-performance culture.
Drive Shift-Left testing practices by integrating quality activities early in the software development lifecycle.
Monitor and manage in-sprint testing activities
ensuring timely defect resolution and sprint goal achievement.
Lead end-to-end testing activities across System Integration Testing (SIT)
User Acceptance Testing (UAT)
and Production releases.
Coordinate release planning and execution to ensure smooth and successful deployments.
Define
track
and report quality KPIs and metrics to measure product quality
team performance
and release readiness.
Manage client relationships
stakeholder communications
and quality status reporting.
Collaborate with Product
Development
Business
and Operations teams to drive continuous quality improvement initiatives.
Identify quality risks
implement mitigation strategies
and ensure adherence to quality standards and best practices.
Drive test process optimization to improve efficiency
test coverage
and delivery timelines.
Provide leadership in quality governance and ensure consistent execution of testing and release management processes.
Support strategic decision-making through quality insights
metrics
and risk assessments.
14
years of professional experience

Quality Engineering Manager with 14+ years of experience leading end-to-end Quality Engineering initiatives across Retail, B2B, and B2C domains, specializing in POS systems, eCommerce platforms, and enterprise applications. Expertise in quality strategy, test automation, Shift-Left practices, Agile/DevOps delivery, and release management.

Experienced in leading AI-driven quality initiatives, leveraging Generative AI and AI-assisted testing solutions to accelerate test design, improve test coverage, optimize defect detection, and enhance overall engineering productivity. Skilled in evaluating and implementing AI-powered testing tools, integrating intelligent automation into QA processes, and driving innovation through data-driven quality practices.

Proven ability to build and mentor high-performing QA teams, establish scalable automation frameworks, lead SIT, UAT, and Production releases, and drive quality governance through KPI-based monitoring. Strong stakeholder and client management skills with a focus on aligning quality objectives to business goals, improving delivery efficiency, reducing release risks, and delivering exceptional customer experiences. Passionate about adopting emerging technologies, AI-enabled quality engineering practices, and continuous improvement to support scalable and reliable software delivery.

Work Preference

Work Type

Full Time

Location Preference

RemoteHybrid

Important To Me

Career advancementWork-life balance

Certification

  • ISTQB - Foundation Level
  • Salesforce AI Associate
  • Microsoft certified Azure Fundamentals
  • SAFe 6 Agilist

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Archana Panda