Summary
Overview
Work History
Education
Skills
Key Result Areas
Additional Responsibilities
Key Responsibilities Areas
Personal Information
Projects
Certification
Timeline
Generic
ARCHANA Rao

ARCHANA Rao

Bangalore

Summary

Leveraging over 16+ years of experience in Banking Industry with expertise in Anti Money Laundering, Counter Terrorism Financing and Sanctions Operations. Certified Anti-money Laundering specialist (ACAMS). Lead Team who performs AML investigations, Watchlist Management and Sanctions Operations. Leadership and Team Management. Stakeholder Management. Conflict Resolution and Escalation handling. Communication and Interpersonal Skills. Decision Making and Problem Solving. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

17
17
years of professional experience
1
1
Certification
1
1
Language

Work History

Operational Excellence Lead- Sanctions Operations

ANZ Support Services India Pvt. Ltd.
05.2021 - Current
  • In my current role, I am responsible for leading team and managing global capacity, forecasting, planning, resourcing, productivity management, quality management, SOW review, and reporting
  • Stakeholder management and interaction with other businesses
  • Identify opportunities for process improvement within the bounds of compliance with sanctions and AML CTF policies
  • Develop a team to ensure personal and professional growth as per business and personal development plans.

AML Operations Assoc. Manager

ANZ Support Services India Pvt. Ltd.
10.2019 - 05.2021
  • Lead a team of 15 professionals in delivering operational performance
  • Having regular conversations with the team regarding performance, identifying areas for improvement, and providing encouragement
  • Conducted team meetings to discuss updates on AML transaction monitoring
  • Conducted 1-on-1 conversations with team members, sharing quality and productivity feedback, and sharing the feedback with senior management
  • Maintained quality and productivity data reports for the team and shared them with management and the onshore team
  • Conduct training and knowledge sharing sessions on AML for new hires
  • Stakeholder management, managing mini projects, and working with others to deliver financial crime engagements.

Production Lead

ANZ Support Services India Pvt. Ltd.
07.2015 - 10.2019

Senior Analyst

ANZ Support Services India Pvt. Ltd.
09.2012 - 07.2015

Deutsche Bank Operation International Pvt Ltd
07.2007 - 08.2012

Education

Bachelor of Commerce -

Bangalore University

Master of Business Administration in Finance - undefined

Sikkim Manipal University

Skills

AML/CTF, KYC, and other Financial Intelligence operations functions including OCDD, CDD and Watch List Management (WLM)

Workflow Optimization

Key Result Areas

  • Investigations conducted on the triggered alerts based on various Detection Scenarios
  • Monitoring of suspicious activities and ensuring transaction are conducted on a risk-based approach and the transactions appearing to be unusual/suspicious are escalated and reported to Australian regulator - AUSTRAC
  • Acting as AML subject matter expert, providing direction to team members on appropriate remediation action for high-risk customers, sanction entities, politically exposed, watch-list entities and so on in coordination with RMs and Business Banking Managers
  • Investigating, reviewing & resolving AML related and economic sanction related alerts
  • Preparing reports & statements with a view to apprise management of process operations and assist in critical decision-making process
  • Identifying process development ideas and work with appropriate stakeholders to develop project scope of work documents and project plans that include work schedule and any related risks, assumptions, actions and issues
  • Ensuring compliance to anti-money laundering regulations &group standards and notifying Money Laundering Reporting Officer on any non-compliance
  • Expertise in tools such as Mantas, World check, Norkom/Netreveal, DnB, Lexis Nexis, Bankers Payments system like Wirehousee, MOS, etc. to effectively manage risk

Additional Responsibilities

  • Training the new joiners in identifying the trends and patterns in transaction monitoring, PEP and High-risk customers
  • Conducting effective Quality assurance on the alert /case processed by new joiners
  • Monitor productivity of the team, ensure at minimum productivity levels are met and the team meet SLA rating and TAT accuracy
  • Assigning of work to the team member
  • Attending daily calls with the stakeholders and ensuring all the work are completed within the agreed SLA
  • Identifying the gaps in the procedures and coordinating with the relevant teams to fix the gap and training the staffs on the same

Key Responsibilities Areas

  • Responsible to perform Quality Checks and ensure acquiescence with compliance standards and regulatory requirements
  • Preparing Daily reports on allotment and making sure that the alerts are completed within the stipulated time
  • Preparing Daily reports on individual allotment
  • Preparing aging reports and status of alerts reports
  • Also trained in Lean Management
  • Worked in project in "Process Development"

Personal Information

Date of Birth: 04/06/86

Projects

Deutsche Bank Operational International, 07/01/07, 08/01/12, Legal Risk and Capital, To check for SSI (Standard Settlements Instructions) information from web based system. Update the SSI information in the fixed income downstream system. Check the SSI's to be sure there are no errors. Send exceptions to Client contact. Receive and update the SSI information that is received from Client contact. Complete all exception in stipulated period of time. Handling the Queries and resolving the same Deutsche Bank Operational International, GTB AML Compliance: Global Transaction Banking - Anti Money laundering Compliance, Analyze transactions in Alerts for the presence of Money Laundering activity - in order to mitigate Deutsche Bank's business risk. Diligently file filed inquiries for any transactions that possibly pose a reputational or business risk to Deutsche Bank. Completing all tasks assigned in the best possible and timely manner. Escalate to supervisor any situation/issue/incident/behavior that does not meet compliance norms - of DBOI- GS or GTB AML Compliance. Writing deductive case summaries. Report to PCR (Preventative Crime Research) team for negative information Deutsche Bank Operational International, Asset Management, Performing due diligence on the Asset Management accounts held by DWS Investments (The Asset Management division of Deutsche Bank). Analyzing the deposits and withdrawals made from the customer's account. Reviewing the checks stored in the DWS database used for the deposits and withdrawals. Reviewing activity history of the account to find out any unusual activity. Based on the findings, recommending the alert for closure or escalation to the AML Advisory

Certification

Certified Anti-Money Laundering Specialist Certified Anti-Money Laundering Specialist (CAMS) Certified Anti-Money Laundering Specialist (CAMS)

Timeline

Certified Anti-Money Laundering Specialist Certified Anti-Money Laundering Specialist (CAMS) Certified Anti-Money Laundering Specialist (CAMS)

01-2023

Operational Excellence Lead- Sanctions Operations

ANZ Support Services India Pvt. Ltd.
05.2021 - Current

AML Operations Assoc. Manager

ANZ Support Services India Pvt. Ltd.
10.2019 - 05.2021

Production Lead

ANZ Support Services India Pvt. Ltd.
07.2015 - 10.2019

Senior Analyst

ANZ Support Services India Pvt. Ltd.
09.2012 - 07.2015

Deutsche Bank Operation International Pvt Ltd
07.2007 - 08.2012

Bachelor of Commerce -

Bangalore University

Master of Business Administration in Finance - undefined

Sikkim Manipal University
ARCHANA Rao