Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Archana Rao Rane

Senior Functional Analyst
Bangalore

Summary

Results-driven Senior Business Analyst with over 9 years of expertise in global supply chain and logistics systems, currently leading enterprise-level transportation projects, EDI integrations. Proficient in translating complex business requirements into scalable, data-driven solutions using advanced tools such as Blue Yonder TMS,FOM, E2open, Power BI, and Oracle SQL. Demonstrates a strong track record of fostering cross-functional collaboration and leading User Acceptance Testing (UAT) efforts, recognized for driving digital transformation across diverse regions including North America, Europe, and APAC.

Overview

9
9
years of professional experience

Work History

IT Analyst III

Caterpillar India Pvt Ltd
11.2023 - Current


  • Transitioned into a functional ownership role, driving automation and solution design across global transportation projects.
  • Designed TMS Job Servers to automate tendering and booking workflows, streamlining operations, and reducing manual workload.
  • Spearheading E2open integrations and managing the retirement and transition from the Nexus platform, with zero operational disruption.
  • Leading enterprise-level logistics and transportation initiatives across North America, Europe, and APAC, focused on performance, scalability, and automation.

IT Analyst - 2

Caterpillar India Pvt Ltd
11.2021 - 01.2024
  • Acted as a subject matter expert on logistics systems, providing functional support across multiple projects.
  • Liaised with global stakeholders to collect, analyze, and translate business requirements into functional specifications.
  • Led the onboarding of carriers to BY TMS across APAC and the Americas using API integrations for real-time data exchange.
  • Provided regional support (NA, APAC, Europe) for domestic transportation issues in BY TMS and BY FOM, including defect fixes, and enhancements.
  • Led SIT and UAT cycles, collaborating with business and technical teams to ensure the successful delivery of transport solutions.
  • Handled critical severity-1 incidents and coordinated directly with Blue Yonder and business stakeholders for timely resolution.
  • Mentored junior analysts on ticket triage, log analysis, and functional workflows, improving onboarding and support efficiency.
  • Independently managed smaller modules, and owned change implementations, testing, and documentation.
  • Built lightweight Java utilities to automate support tasks, such as monitoring application status and identifying stuck files, reducing manual effort and improving issue response time.
  • Coordinated end-to-end User Acceptance Testing (UAT), ensuring 100% functional validation prior to deployment.
  • Created user documentation and conducted training sessions, increasing end-user adoption.

IT Analyst - 1

Caterpillar India Pvt Ltd
11.2018 - 11.2021
  • Provided regional support (NA, APAC, Europe) for domestic transportation issues in BY TMS, BY FOM, and applications, including defect fixes and enhancements.
  • Led SIT and UAT cycles, collaborating with business and technical teams to ensure the successful delivery of transport solutions.
  • Handled critical severity-1 incidents and coordinated directly with Blue Yonder and business stakeholders for timely resolution.
  • Mentored junior analysts on ticket triage, log analysis, and functional workflows, improving onboarding and support efficiency.
  • Independently managed smaller modules, and owned change implementations, testing, and documentation.
  • Built lightweight Java utilities to automate support tasks, such as monitoring application status and identifying stuck files, reducing manual effort and improving issue response time.
  • Assisted in EDI workflow issue resolution and gained exposure to formats like EDI 204, EDI 214, and EDI 990.

Associate IT Analyst

Caterpillar India Pvt Ltd
03.2017 - 10.2018
  • Provided functional and technical support for Ground/Domestic Transportation tickets across North America, APAC, and Europe regions.
  • Handled bug fixes and change requests raised by the business team, ensuring timely resolution and minimal operational impact.
  • Coordinated with the Blue Yonder support team by raising BY cases for TMS, FOM issues, enhancements, and patch requests.
  • Collected and analyzed system logs, database dumps, and replication steps to troubleshoot issues and drive resolution.
  • Led communication with Blue Yonder to expedite the resolution and implementation of fixes for production issues.
  • Played a key role in upgrading BY FOM to version 2016.1, including system integration testing (SIT), and defect resolution during SIT and UAT phases.

System Support Analyst

Caterpillar India Pvt Ltd
03.2016 - 03.2017
  • Provided technical and functional support to end users, troubleshooting and resolving issues promptly and efficiently.
  • Resolved over 2000 service requests and resolved around 200 bug fixes, covering various aspects of production issues.
  • Conducted system maintenance activities, including BY TMS, BY FOM server updates, security patches, and system backups, to ensure smooth operations.
  • Assisted the functional support team in analyzing user requirements and documenting functional specifications.
  • Conducted system testing and assisted in the resolution of user issues.
  • Collaborated with cross-functional teams to implement system upgrades and migrations, while minimizing downtime.
  • Developed and maintained a knowledge base to improve support efficiency and knowledge sharing within the team.

Education

Bachelor of Engineering - Computer Science

East Point College of Engineering
Bangalore

Skills

  • Blue Yonder TMS and Blue Yonder FOM (Forecasting and Order Management) for transportation planning and order lifecycle management

  • Business Requirement Gathering & Documentation, FRD, BRD, SIT, UAT and Regression Testing

  • Power BI for reporting and dashboard development

  • Salesforce for service process support and business collaboration

  • Oracle SQL Developer and Snowflake for data analysis, reporting, and query performance tuning

  • Azure DevOps, JIRA, and HP ALM/HLM for test case management, defect tracking, and agile delivery

Timeline

IT Analyst III

Caterpillar India Pvt Ltd
11.2023 - Current

IT Analyst - 2

Caterpillar India Pvt Ltd
11.2021 - 01.2024

IT Analyst - 1

Caterpillar India Pvt Ltd
11.2018 - 11.2021

Associate IT Analyst

Caterpillar India Pvt Ltd
03.2017 - 10.2018

System Support Analyst

Caterpillar India Pvt Ltd
03.2016 - 03.2017

Bachelor of Engineering - Computer Science

East Point College of Engineering

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Archana Rao RaneSenior Functional Analyst