Archana Rao Rane
Senior Functional Analyst
Bangalore
Summary
Results-driven Senior Business Analyst with over 9 years of expertise in global supply chain and logistics systems, currently leading enterprise-level transportation projects, EDI integrations. Proficient in translating complex business requirements into scalable, data-driven solutions using advanced tools such as Blue Yonder TMS,FOM, E2open, Power BI, and Oracle SQL. Demonstrates a strong track record of fostering cross-functional collaboration and leading User Acceptance Testing (UAT) efforts, recognized for driving digital transformation across diverse regions including North America, Europe, and APAC.
Overview
9
9
years of professional experience
Work History
IT Analyst III
Caterpillar India Pvt Ltd
Bangalore
11.2023 - Current
- Transitioned into a functional ownership role, driving automation and solution design across global transportation projects.
- Designed TMS Job Servers to automate tendering and booking workflows, streamlining operations, and reducing manual workload.
- Spearheading E2open integrations and managing the retirement and transition from the Nexus platform, with zero operational disruption.
- Leading enterprise-level logistics and transportation initiatives across North America, Europe, and APAC, focused on performance, scalability, and automation.
IT Analyst - 2
Caterpillar India Pvt Ltd
Bangalore
11.2021 - 01.2024
- Acted as a subject matter expert on logistics systems, providing functional support across multiple projects.
- Liaised with global stakeholders to collect, analyze, and translate business requirements into functional specifications.
- Led the onboarding of carriers to BY TMS across APAC and the Americas using API integrations for real-time data exchange.
- Provided regional support (NA, APAC, Europe) for domestic transportation issues in BY TMS and BY FOM, including defect fixes, and enhancements.
- Led SIT and UAT cycles, collaborating with business and technical teams to ensure the successful delivery of transport solutions.
- Handled critical severity-1 incidents and coordinated directly with Blue Yonder and business stakeholders for timely resolution.
- Mentored junior analysts on ticket triage, log analysis, and functional workflows, improving onboarding and support efficiency.
- Independently managed smaller modules, and owned change implementations, testing, and documentation.
- Built lightweight Java utilities to automate support tasks, such as monitoring application status and identifying stuck files, reducing manual effort and improving issue response time.
- Coordinated end-to-end User Acceptance Testing (UAT), ensuring 100% functional validation prior to deployment.
- Created user documentation and conducted training sessions, increasing end-user adoption.
IT Analyst - 1
Caterpillar India Pvt Ltd
Bangalore
11.2018 - 11.2021
- Provided regional support (NA, APAC, Europe) for domestic transportation issues in BY TMS, BY FOM, and applications, including defect fixes and enhancements.
- Led SIT and UAT cycles, collaborating with business and technical teams to ensure the successful delivery of transport solutions.
- Handled critical severity-1 incidents and coordinated directly with Blue Yonder and business stakeholders for timely resolution.
- Mentored junior analysts on ticket triage, log analysis, and functional workflows, improving onboarding and support efficiency.
- Independently managed smaller modules, and owned change implementations, testing, and documentation.
- Built lightweight Java utilities to automate support tasks, such as monitoring application status and identifying stuck files, reducing manual effort and improving issue response time.
- Assisted in EDI workflow issue resolution and gained exposure to formats like EDI 204, EDI 214, and EDI 990.
Associate IT Analyst
Caterpillar India Pvt Ltd
Bangalore
03.2017 - 10.2018
- Provided functional and technical support for Ground/Domestic Transportation tickets across North America, APAC, and Europe regions.
- Handled bug fixes and change requests raised by the business team, ensuring timely resolution and minimal operational impact.
- Coordinated with the Blue Yonder support team by raising BY cases for TMS, FOM issues, enhancements, and patch requests.
- Collected and analyzed system logs, database dumps, and replication steps to troubleshoot issues and drive resolution.
- Led communication with Blue Yonder to expedite the resolution and implementation of fixes for production issues.
- Played a key role in upgrading BY FOM to version 2016.1, including system integration testing (SIT), and defect resolution during SIT and UAT phases.
System Support Analyst
Caterpillar India Pvt Ltd
Bangalore
03.2016 - 03.2017
- Provided technical and functional support to end users, troubleshooting and resolving issues promptly and efficiently.
- Resolved over 2000 service requests and resolved around 200 bug fixes, covering various aspects of production issues.
- Conducted system maintenance activities, including BY TMS, BY FOM server updates, security patches, and system backups, to ensure smooth operations.
- Assisted the functional support team in analyzing user requirements and documenting functional specifications.
- Conducted system testing and assisted in the resolution of user issues.
- Collaborated with cross-functional teams to implement system upgrades and migrations, while minimizing downtime.
- Developed and maintained a knowledge base to improve support efficiency and knowledge sharing within the team.
Education
Bachelor of Engineering - Computer Science
East Point College of Engineering
BangaloreSkills
- Blue Yonder TMS and Blue Yonder FOM (Forecasting and Order Management) for transportation planning and order lifecycle management
- Business Requirement Gathering & Documentation, FRD, BRD, SIT, UAT and Regression Testing
- Power BI for reporting and dashboard development
- Salesforce for service process support and business collaboration
- Oracle SQL Developer and Snowflake for data analysis, reporting, and query performance tuning
- Azure DevOps, JIRA, and HP ALM/HLM for test case management, defect tracking, and agile delivery
Timeline
IT Analyst III
Caterpillar India Pvt Ltd
11.2023 - Current
IT Analyst - 2
Caterpillar India Pvt Ltd
11.2021 - 01.2024
IT Analyst - 1
Caterpillar India Pvt Ltd
11.2018 - 11.2021
Associate IT Analyst
Caterpillar India Pvt Ltd
03.2017 - 10.2018
System Support Analyst
Caterpillar India Pvt Ltd
03.2016 - 03.2017
Bachelor of Engineering - Computer Science
East Point College of Engineering