A highly analytical and a curious soul who's always on the hunt to learn something new and exciting!
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
Strategy and Operations Associate
slice
10.2021 - Current
As PM for Benefits section (Rewards, spark, top offers and limit management), led launch of new features such as Tarakki, birthday spark, automated limit enhancements from ideation to execution.
As PM for slice UPI, undertook user research to understand customer pain points and worked towards fixes/new features to drive adoption, first time and repeat transactions
Took care of CX agents hiring, ensuring proper allocation and lower TAT of Zendesk tickets; budget allocation of spark offers to reach business targets
Growth Analyst
slice
11.2020 - 08.2021
Created dashboards to track key product and business metrics for product launches such as spark, rewards, refer and earn, slice in 3 etc to present real-time insights to senior management which resulted in taking early action related to non-intuitive UI, take better business decisions to improve first orders, GTV, AOV etc.
Identified and resolved key business problems such as drop in daily referrals by >70% and dip in signups from marketing installs by 20% through root cause analysis
Owned and automated credit score refresh process of 5L+ customer base right from TU scrub pull till showing final bureau metrics in slice app
Quantitative Analyst
Credit Suisse
Mumbai
07.2018 - 11.2020
Acted as second line of defense by providing sound quantitative and qualitative assessment of statistical models within bank
Automated various mathematical and statistical procedures such as monte carlo simulations, goodness of fit tests, sensitivity analysis and back-testing.
Prime Brokerage Intern
Nomura
Mumbai
07.2017 - 06.2018
Fully automated hedge fund client reporting process including tasks such as pivot tables creation, data manipulation across workbooks and file upload based on predefined time using Excel VBA saving 80 manhours on monthly reporting.
Summer Analyst
IIM Bangalore
Bangalore
05.2016 - 07.2016
Automated analysis of time series data of 462 industries on productivity in EViews for strict, trend, first-order and difference stationarity models through performing ADF, KPSS and other tests in EViews saving more than 200 man-hours.