Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
ARCHANA KUMARI DASH

ARCHANA KUMARI DASH

NAVI MUMBAI

Summary

Passionate about Marketing, customer behavior and customer servicing. Possess the ability to work in a diversified culture and solve customer issues professionally. Have exceptional interpersonal skills which back my productivity in sales and negotiation in order to meet the organizations objectives.

Overview

1
1
Certification
12
12
years of professional experience

Work History

SIGNATURE RELATIONSHIP MANAGER

RBL BANK LTD
KHARGHAR, NAVI MUMBAI
01.2026 - Current
  • Built strong and positive relationships with customers by staying polite and helpful throughout interactions.
  • Created sales and marketing strategies to increase customer base and enhance sales.
  • Addressed and resolved customer complaints in efficient, effective and timely manner.
  • Handled high-profile clients and territories with exceptional planning and strategic engagement.
  • Generated new business by executing strategic campaigns and proactively cold calling customers.

ELITE RELATIONSHIP MANAGER

KOTAK MAHINDRA BANK
Thane
07.2025 - 01.2026
  • Built strong and positive relationships with customers by staying polite and helpful throughout interactions.
  • Created sales and marketing strategies to increase customer base and enhance sales.
  • Scheduled, arranged and attended meetings with customers to maintain trusting and long-lasting relationships.
  • Handled high-profile clients and territories with exceptional planning and strategic engagement.

PREFERRED RELATIONSHIP MANAGER ( DEPUTY MANAGER)

HDFC BANK LTD
NAVI MUMBAI, INDIA
09.2024 - 07.2025

Effectively managed a group of 200 client portfolios, offered advice regarding investments, and effectively resolved client queries and complaints.

Generated sales of 3 crore in 1 month through diversified banking products such as life insurance, home loans, business loans, personal loans, auto loans, and Wholesale Asset.

Personal Banker

HDFC BANK LTD
NAVI MUMBAI, INDIA
09.2021 - 08.2024

• Effectively managed a group of 150 client portfolios and offered advice regarding investments, Effectively resolved client queries and complaints.

• Generated sales of 2 Crore in 1 months through diversified banking products such as LIFE INSURANCE, HOME LOANS, PERSONAL LOANS, AUTO LOANS & BUSINESS LOANS

Branch Sales officer

HDFC BANK
NAVI MUMBAI, INDIA
05.2019 - 08.2021
  • Sourcing CASA, UFD.
  • Generate Sales lead HL, AL. PL, BL ,LAP, GL AND CC.
  • SOURCING GOOD QUALITY ACCOUNT.
  • VISIT MCA SITE DATA, COLD CALLING AND MERCHANT ACQUISITAION.

Sales Executive

ICICI LOMBARD
NAVI MUMBAI
09.2018 - 10.2018
  • Managed customer relationships through consultative sales techniques to attain individual sales goals.
  • Cold called customers to build lead database.
  • Coordinated sales efforts with marketing teams to increase profits.

Finance Assistant

FIRST DATA INDIA PVT LTD
Thane
03.2018 - 09.2018
  • Posted financial data in Excel spreadsheets and managed inventory.
  • Posted financial data in Excel spreadsheets and managed inventory to maintain accurate information.
  • Assisted accountants with expense and sales tracking and reporting.

Marketing Manager

NECTEROMNI TECHNOLOGIES Pvt.Ltd
ODISHA
08.2015 - 10.2017
  • Achieving the team sales targets.,Calling the customers & visiting them,Understandingthe need of the customers and Providing the relevant information to the customers

Business development Executive

INFO ERA SOFTWARE & SERVICES Pvt.Ltd
01.2015 - 06.2015

• Coordinating with the Managers regarding the Sales targets.

• Cold calling to the customers,Visit the customers & give them information regarding the our products,Achieving the monthly targets.

Education

Master of Business Administration - Marketing and Finance

Biju Patnaik University of Technology
Bhubaneshwar Odisha
2015

Skills

  • Communication Skills
  • Ability to Work in a Team
  • Adaptability
  • Microsoft Office
  • Customer Service
  • Honesty and Integrity
  • Motivated Attitude

Languages

English
Upper Intermediate
B2
Hindi
Proficient
C2
Marathi
Elementary
A2

Certification

  • IRDA
  • NISM
  • MDRD QULIFIED
  • HIGH VALUE IN CURRENT ACCOUNT.
  • MEET HNW INCOME
  • RETAIL FD

Timeline

SIGNATURE RELATIONSHIP MANAGER

RBL BANK LTD
01.2026 - Current

ELITE RELATIONSHIP MANAGER

KOTAK MAHINDRA BANK
07.2025 - 01.2026

PREFERRED RELATIONSHIP MANAGER ( DEPUTY MANAGER)

HDFC BANK LTD
09.2024 - 07.2025

Personal Banker

HDFC BANK LTD
09.2021 - 08.2024

Branch Sales officer

HDFC BANK
05.2019 - 08.2021

Sales Executive

ICICI LOMBARD
09.2018 - 10.2018

Finance Assistant

FIRST DATA INDIA PVT LTD
03.2018 - 09.2018

Marketing Manager

NECTEROMNI TECHNOLOGIES Pvt.Ltd
08.2015 - 10.2017

Business development Executive

INFO ERA SOFTWARE & SERVICES Pvt.Ltd
01.2015 - 06.2015

Master of Business Administration - Marketing and Finance

Biju Patnaik University of Technology
ARCHANA KUMARI DASH