Archit Jain
Maujpur
Summary
I am a sincere and hardworking individual seeking a challenging job that will enhance my personal skills and provide a bright future with good job opportunities.
Overview
6
6
years of professional experience
Work History
Sr. Quality Auditor
Fare Globe Travel Pvt Ltd.
12.2022 - 08.2024
- Maintained all relevant documents related to inspections and audits in an organized manner.
- Analyzed data from customer surveys and suggested solutions for improvement.
- Collaborated with production staff to resolve quality issues in a timely manner.
- Identified process gaps by comparing actual results against expected outcomes.
- Developed and maintained audit plans, checklists and procedures.
- Monitored product performance and identified areas for improvement.
Quality Auditor
Bansal Travels
03.2022 - 09.2022
- Conducted internal audits to ensure compliance with quality standards.
- Monitored product performance and identified areas for improvement.
- Investigated customer complaints and initiated corrective actions.
- Developed and maintained audit plans, checklists and procedures.
- Performed root cause analysis of non-conformance issues.
Travel Consultant
Smart Air Fares LLC
07.2021 - 12.2021
- Provided customers with detailed information about travel destinations and packages.
- Developed customized travel plans to meet customer needs and preferences.
- Created itineraries for customers, including flight bookings, car rentals and hotel reservations.
- Resolved any issues related to travel plans and services.
Travel Consultant
Viva Holidays
10.2019 - 05.2021
- Provided expert advice to customers on holiday packages and travel destinations
- Handled end-to-end booking processes, including reservations, confirmations, and modifications
- Conducted research on travel trends and new destinations to enhance product offerings
- Maintained strong relationships with repeat clients by providing personalized service and follow-ups
- Assisted in marketing campaigns to promote special travel deals and packages
- Utilized CRM software to track customer interactions and preferences
Travel Consultant
Yatra Travel Portal
04.2018 - 07.2019
- Assisted customers in planning and booking travel arrangements including flights, hotels, and holiday packages
- Managed customer queries and provided information on travel destinations, itineraries, and travel regulations
- Developed custom travel itineraries based on clients' preferences and budgets
- Resolved customer complaints and issues related to bookings and travel experiences
- Collaborated with travel partners and vendors to secure best deals for clients
- Achieved monthly sales targets and contributed to overall team sales performance
Education
BCA -
IEC University
Skills
- Effective verbal communication
- Active listening
- Providing feedback
- Time management
- Willingness to learn new skills
- Flexibility in roles
- Executive Travel
- Quality Control Processes
Disclaimer
I hereby declare that all the information given above is true to the best of my knowledge.
Languages
- Hindi
- English
Personal Information
- Date of Birth: 02/13/97
- Gender: Male
- Nationality: Indian
- Marital Status: Unmarried
Timeline
Sr. Quality Auditor
Fare Globe Travel Pvt Ltd.
12.2022 - 08.2024
Quality Auditor
Bansal Travels
03.2022 - 09.2022
Travel Consultant
Smart Air Fares LLC
07.2021 - 12.2021
Travel Consultant
Viva Holidays
10.2019 - 05.2021
Travel Consultant
Yatra Travel Portal
04.2018 - 07.2019
BCA -
IEC University
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