Highly-motivated member of organization with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Chief Executive Officer
MLE Systems
Jaipur
01.2023 - Current
Directed the implementation of new business initiatives from concept through completion.
Demonstrated record of success in building successful teams and managing profitable operations.
Project Head
NOZL - Innovative Aviation Solutions LLC
Jaipur
02.2021 - 01.2023
Executed projects from stage of inception to completion; conducted gap analysis and feasibility studies of new projects; established project scope and strategy.
Contributed ideas for improving operational efficiencies within the organization.
Product Owner and Scrum Master
SYSQUARE Technologies
Jaipur
06.2018 - 02.2021
Collaborated seamlessly with both technical and non-technical team members and customers, demonstrating effective individual performance and shared a common mindset with current team members regarding prioritizing client satisfaction and achievement
Business Analyst
Adhoc Networks
Jaipur
08.2016 - 06.2018
Valuating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
Sr. Executive
Blinkit
Gurgaon
07.2015 - 06.2016
Creating an understanding of the market in which the business operates and identifying a unique service or angle that can be adopted.
Facilitated communication between different departments resulting in improved collaboration among teams.
Financial Advisor
Barclays Shared Services
Noida
01.2014 - 02.2015
Responsible for providing investment advice across a variety of financial products and services or choose to specialize in a few selected products and services.
Technical Support Engineer
HCL Technology
Noida
06.2013 - 01.2014
Analyse, troubleshoot and resolve technical issues for Internet router installation and connection issues.
Education
Bachelor of Technology -
Arya College of Engineering & Research Center
Jaipur
06-2013
Higher Secondry - Science
Subodh Public School
Jaipur
06-2009
Skills
Consulting
Stakeholder Management
Leadership
Strategic Planning
Team Leadership
Business Strategies
Collaboration
Customer Relationship Management
Cost-reduction strategies
Process Implementation
Inventory Oversight
Risk Management
Operations Management
Career Experience
Chief Executive Officer, MLE Systems, Jaipur, 01/01/23, Present, Setting-up company's strategic vision and long-term goals by formulating business strategies to drive growth, profitability, and market leadership, Navigating complexities of startup environment and responding to unforeseen obstacles to encourage creativity and agility, Analyzing revenue streams and market dynamics to identify growth opportunities, Playing vital role in talent acquisition efforts to attract top-tier leaders, Streamlining operational processes to enhance efficiency and productivity, Communicating company's vision, progress, and financial performance to stakeholders, Maintaining customer-centric approach, ensuring products and services meet customer needs and expectations., Enhanced sales performance through strategic planning initiatives, targeted training programs, and effective incentive structures for sales teams., Oversaw major infrastructure upgrades to support rapid growth while minimizing downtime or disruptions to existing services., Implemented comprehensive risk management strategies to mitigate potential threats and safeguard company's assets and interests., Established key strategic partnerships with industry leaders to enhance business development opportunities.
Project Head, NOZL - Innovative Aviation Solutions LLC, Jaipur, 02/01/21, 01/01/23, Executed projects from stage of inception to completion; conducted gap analysis and feasibility studies of new projects; established project scope & strategy, Understood requirements from multiple stakeholders and interpreted the same into functional specifications to provide suitable results; spearheaded large-scale engagements and managed end user services, Collaborated with senior managers during the team member selection process, Liaised between senior management, the development team, and internal and external stakeholders, Define, Develop, and Refine Requirements: Work closely with various stakeholders to understand, define, and refine the requirements of a complex software product that is central to the company's business., Business Intelligence: Utilize business intelligence tools and methods to measure the performance of the product and make informed decisions., Customer Interaction: Interface with customers when necessary to gather feedback and insights that can be used to improve the product., Customer Experience: Ensure that the customer experience is a key focus for all projects and initiatives, and defend it as a critical deliverable., Team Leadership: Lead a team of Digital Product Owners to enable the successful delivery of projects and initiatives., Collaboration: Work closely with the Platform Product Management team and other stakeholders to understand and fulfill the product vision and roadmap., Backlog Management: Refine the backlog based on business value and convey market needs to the Scrum team., Accountability: Accountable for the independent delivery of value to customers and stakeholders by ensuring that the right product is defined, prioritized, and built., Product Roadmap and Vision: Custodian of the product roadmap and vision, helping to shape and refine them over time.
Product Owner and Scrum Master, SYSQUARE Technologies, Jaipur, 06/01/18, 02/01/21, Collaborated seamlessly with both technical and non-technical team members and customers, demonstrating effective individual performance and shared a common mindset with current team members regarding prioritizing client satisfaction and achievement, Exhibited independent judgment and assumes a leadership role on enterprise-level projects with minimal guidance from a director or engagement manager, Conducted meetings, showcasing brainstorming and consensus-building abilities, and interacted with executive-level project leaders; assuming a leadership role in sales initiatives within areas of expertise, Business Requirements: Business Plan, Key Performance Indicator, Project Plan, Functional Requirements: Logical Data Models, Use Case Scenarios, Work Instructions, Reports, Non-functional Requirements, Data Models: Data requirements expressed as a documented data model of some sort, Business case, a strategic plan containing shareholders' risk and return, Create User Epic, user stories and manage KANBAN Board, Provided coaching to team about how to follow agile scrum, Deployed excellence in utilizing Scrum theory, rules and practices, tools like JIRA and Agile techniques like Scrum Artifacts, User Stories, continuous Integration, ATDD, TDD, Continuous Testing, Pairing and Agile games, Steered efforts in software development processes, common development practices, service-oriented environments and procedures to understand team needs, Facilitated tasks, backlog tracking, burndown metrics, velocity, user stories and so on.
Business Analyst, Adhoc Networks, Jaipur, 08/01/16, 06/01/18, Valuating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions., Leading ongoing reviews of business processes and developing optimization strategies., Conducting meetings and presentations to share ideas and findings., Performing requirements analysis., Effectively communicating insights and plans to cross-functional team members and management., Gathering critical information from meetings with various stakeholders and producing useful reports., Working closely with clients, technicians, and managerial staff., Allocating resources and maintaining cost efficiency., Performing client acceptance testing., Managing projects, developing project plans, and monitoring performance.
Sr. Executive, Blinkit, Gurgaon, 07/01/15, 06/01/16, Creating an understanding of the market in which the business operates and identifying a unique service or angle that can be adopted., Responsible to ensure proper implementation of system by interacting with technical team., Customer experience mapping and developing the minimum viable product., Identify opportunities for improvement in business operations and processes, Responsible to interact with the business stakeholders (internal and external) in order to understand their problems and needs., Responsible to identify what revisions need to be made and work on their execution, to increase demand., Responsible for coordinating with all the 17 cities and their city heads for daily activities., Ensuring the process moves smoothly from beginning to end., Productivity / Process Improvement / Policy / Procedure Development., Responsible for overall resource capacity, accuracy, efficiency and burn rate.
Financial Advisor, Barclays Shared Services, Noida, 01/01/14, 02/01/15, Responsible for providing investment advice across a variety of financial products and services or choose to specialize in a few selected products and services., Provide clients with specialist advice on how to manage their money., Served last three months as Process Trainer.
Technical Support Engineer, HCL Technology, Noida, 06/01/13, 01/01/14, Analyze, troubleshoot and resolve technical issues for Internet router installation and connection issues., Remotely configure and troubleshoot client's equipment and educate them., Responsible for handling calls from new and existing customers regarding a variety of requests. Using knowledge of products and services as well as customer service skills, provide support and resolve technical issues of the product.