Skilled professional with a 3-year background in management and organizational assessments. Proven skill in transforming and revitalizing strategies using modern approaches.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
5
5
Certificates
3
3
Languages
Work History
Senior Process Executive
Cognizant Technology Solution
Delhi - NCR
07.2021 - Current
Measured and evaluated effectiveness of implemented process improvements, perfecting them accordingly for optimal business operations.
Support skills for content moderation and review of content categorized as abusive (sensitive text and images) by users and take action on content that violates policies, including copyrighted or pirated content.
Managed quality assurance to ensure project deliverables met quality standards and client requirements using monthly metric reports, interpreted results, and developed processes and solutions.
Supervised meetings to maintain interdisciplinary communication of process weaknesses and performance.
Social Media Marketing Intern
Solomo Media
Delhi - NCR
02.2021 - 04.2021
Supported branding, digital marketing messaging, and advertising campaigns by engaging with followers on various social media platforms.
Conducted in-depth analysis of Google Analytics, social media insights, and other analytic tools to track campaign success and identify improvement opportunities.
Monitored and evaluated website analytics to identify trends and opportunities for improvement, along with contributing to mock-ups, email campaigns, and social media content.
Account Manager - Business Development
Policy Bazaar
Delhi - NCR
05.2020 - 12.2020
Created effective marketing, sales, and promotional initiatives to drive revenue.
Negotiated prices for products and freight to reduce cost of acquisition by achieving lower price.
Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
Identified key entry points to enhance market penetration and maximize returns.
Intern Trainee
Bharat Heavy Electronics Limited
Delhi - NCR
04.2018 - 06.2018
Worked on BHEL's internal E-portal for their presentations and online tutorials
Actively sought opportunities for further personal growth, regularly attending HR training and improvement programs
Took ownership of allocated duties, completing projects to high standards within allotted timeframes
Demonstrated exceptional organization and multi-tasking skills to effectively handle multiple projects at once
Prepared presentations, created worksheets, and scheduled spaces for employee training sessions.
Education
MBA - Marketing & IT
Delhi School of Business, VIPS - TC, New Delhi
05.2017 - 04.2019
BBA -
IITM, New Delhi
08.2014 - 04.2017
High School Diploma -
Sachdeva Public School, New Delhi
04.2012 - 03.2014
Skills
Process mapping
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Certification
Tableau
Accomplishments
2nd position in the intercollegiate dramatics competition held at VIPS
1st position in the interschool art and craft competition.
1st position in the inter-house Kala Pardarshan competition.
3rd position in the volleyball interscholastic championship.
Timeline
Senior Process Executive - Cognizant Technology Solution
07.2021 - Current
Social Media Marketing Intern - Solomo Media
02.2021 - 04.2021
Account Manager - Business Development - Policy Bazaar
05.2020 - 12.2020
Intern Trainee - Bharat Heavy Electronics Limited
04.2018 - 06.2018
Delhi School of Business, VIPS - TC - MBA, Marketing & IT