ARCHNA KAROTIA
Ghaziabad
Summary
To achieve high career growth through a continuous learning process and keep myself orderly and committed administrative assistant offering solid skills in office management and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
8
8
years of professional experience
Work History
SECRETARY
USAID
10.2020 - Current
- Providing a full range of secretarial, administrative, and clerical support to the assigned USAID/India office.
- Duties include maintaining and updating the office director's calendar, receiving visitors and telephone calls, providing information to answer non-technical questions, arranging appointments, meetings, and conferences, scheduling conference rooms, notifying participants, and assembling background materials, and, as assigned, taking notes and following up to ensure commitments made in meetings and conferences are met.
- Travel and logistical arrangement support for visiting officials. Ticketing, Visa, travel authorization in E2, eCC, travel advances, voucher submission, RSO clearance for visits to restricted states or cities, and out-of-country notifications in MyServices.
- Arranging transportation facilities for events, putting in motor pool requests, visitor access requests, and other.
- Receiving, reviewing, tracking, and controlling incoming and outgoing correspondences. Typing, drafting, and proofreading a variety of USAID correspondences, such as GLAAS documents, action memos, visa letters, and solicitations, with proper format, ensuring consistency.
- Manage special events and VIP visits. Ensuring funds obligation for estimated expenses, drafting and sending invites, coordinating for the inputs and clearances of the briefing books, feedback, and survey forms. Managing RSVPs, Maintaining and updating contact in CRM System, expeditor services, Badging, Booking venue, Coordinating for refreshments, stationery, IT set-up.
- Provide back-up support to the assigned office in completing Time and Attendance in a timely manner.
- Work on different USAID systems like GLAAS, ASIST, CRM, E2, MyServices, WebEx, and State Account.
LOWER DIVISIONAL CLERK
MINISTRY OF CORPORATE AFFAIRS / DEFENCE
01.2018 - 10.2020
- Assisting APS and Addl
- PS of Hon'ble Finance Minister Smt
- Nirmala Sitharaman in administrative work at Hon'ble Minister's residence
- Liaison between different service and good providers for smooth flow of work
- Maintaining records of important incoming and outgoing calls, maintain phone directory on daily basis
- Data Handling, Receiving mails and couriers, Data entry, File management
- Handling and transferring of confidential files to designated officials
- Act and respond as told and asked by the Hon'ble Minister's requirement.
JUNIOR OFFICER
HDB FINANACIAL SERVICES
06.2016 - 12.2017
- Support service to various clients of HDFC Bank as a personal banker
- Maintaining customerʼs account details and documents for more than 500 customers
- Relationship management with existing and potential customers regarding Life insurance, Loans, Credit Cards, new accounts, consultative selling, financial advisory, cross selling, mutual funds
- Collation of team productivity data on daily basis and preparation of daily reports for management (MIS)
- Handling customerʼs Complaints /Queries and ensuring same are resolved as per defined SLA's.
Education
Post Graduation Diploma Business Administration in Human Resource Management -
MIT
01.2023
BA Honors (History) -
Shri Venkateswara College, Delhi University
01.2012
12th -
Kendriya Vidyalaya, Delhi
01.2008
10th -
Kendriya Vidyalaya, Delhi
01.2006
Skills
- Adaptability
- Prioritization and time management
- Travel Arrangements
- Solution oriented
- Quick learner
- Independent worker
- Voucher processing
- Office Management
- Strong follow up
- Google Docs, Spreadsheet and Outlook
- Scheduling
- IT Proficiency
- Vendor relations skills
- Excellent written & oral communication skills
- Ability to research and analyze prudently
- Excellent report writing skills
- Able to work well under pressure
- Calendar Management
- Cross-Functional Communication
- File Management
- Digital File Management
Hobbies and Interests
- Sketching
- Painting
- Traveling
- Puzzle solving
Personal Information
Title: SECRETARY / EXECUTIVE OFFICE / USAID
Timeline
SECRETARY
USAID
10.2020 - Current
LOWER DIVISIONAL CLERK
MINISTRY OF CORPORATE AFFAIRS / DEFENCE
01.2018 - 10.2020
JUNIOR OFFICER
HDB FINANACIAL SERVICES
06.2016 - 12.2017
Post Graduation Diploma Business Administration in Human Resource Management -
MIT
BA Honors (History) -
Shri Venkateswara College, Delhi University
12th -
Kendriya Vidyalaya, Delhi
10th -
Kendriya Vidyalaya, Delhi
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