Ardhendu Parida
Bengaluru
Summary
Highly effective and dedicated Operations Associate in guiding management decisions by contributing towards end to end project management. Results oriented with a proven track record of improving overall operations within a company. Adept in analytical thinking, strategic planning, leadership and team handling strategies.
Overview
3
3
years of professional experience
16
16
years of post-secondary education
3
3
Languages
Work History
Business Operations Associate
Crio.Do
Bangalore, Karnataka
03.2023 - Current
- Responsible for understanding business goals, defining business process, identifying metrics, tracking and reporting
- Working as Sprint Manager, where handling 15+ tracks every month and successfully delivering output as overall 90+ CSAT responses
- Worked closely with Mentors and TAs for setting up monthly schedules for live and QnA sessions
- As part of OKR, worked on setting benchmarks for all tracks, PIP for mentors, defining measurable metrics in mentor report
Operation Associate
Awign Enterprisers
Bangalore, Karnataka
01.2022 - 03.2023
- Served as enthusiastic and hard working Operations Associate where led and directed tele-calling operations for 15 clients in regions that serviced PAN India
- Responsible for preparing weekly/monthly client report using Excel, that enabled clients to understand on their growth opportunities and under-performed areas
- Led team for daily operations by organizing and facilitating team members, assuring on time daily delivery and quality delivery of projects
- Monitored progress of new and existing projects contributing to total of 2 to 3 projects per month
- Delegated towards fulfillment of more than 1000 leads per day followed by managing and evaluating workflow and productivity, making changes wherever necessary.
Inside Sales Specialist
CodeYoung
Bangalore
05.2021 - 11.2021
- Developed and deepened customer relationships to drive revenue growth that involved around 150 outbound potential calls per day resulting towards approximately 2 to 3 lacs per month
- Prepared and submitted reports to keep management informed of sales activities and progress.
- Creating and maintaining database of current and potential customers. Closed sales and achieved around 250% sales targets
Data Analyst Intern
The Spark Foundation
Bengaluru
10.2020 - 10.2020
- Worked on Predictive model (% of mark of student based on number of study hours, predict optimum no of cluster and its representation)
- Implemented prediction analysis using Python tool for Supervised and Unsupervised ML, Decision Tree, Stock Market prediction and Timeline analysis where 92% of accuracy was achieved using Regression model
Market Research Intern
Lumevent Private Limited
Patna
09.2020 - 10.2020
- Responsible for collection of data on potential market place and consolidate information into actionable items and submitted reports
- Conducted market research on competitors and provided competitive analysis of various company's marketing offerings, trends, models, sales and method of operation.
Digital Marketing Intern
SHRIRAM LIFE INSURANCE CO. LTD
Chennai
05.2020 - 06.2020
- Marketed various Life Insurance Policies through online platforms and social media
- Created consumer awareness towards life insurance policies through Digital Marketing, by working closely with digital team who were managing social platform of Shriram Life Insurance Company
- Market Research (sample size ~250) regarding Consumer Awareness towards life insurance in Bhubaneswar city.
Marketing Intern
BAKUL FOUNDATION
Bhubaneswar
12.2019 - 01.2020
- Performed Market Research for procuring plants and materials for “GIFT PLANT” campaign
- Extended self learning towards analyzing accounts and library covering daily sales details, finance details and contributed towards managing team of 10 in voluntary campaigns activities organized by Bakul
- Reached out to potential customers and helped them in booking their orders and ensuring proper delivery of quality product within time.
- Collaborated with team members to help expand marketing channels.
Education
MBA - Marketing & Analytics
XAVIER INSTITUTE OF MANAGEMENT & ENTREPRENEURSHIP
CHENNAI 05.2019 - 04.2021
Bachelor of Science - Agricultural Sciences
Institute of Agricultural Sciences, SOA University
Bhubaneswar 04.2015 - 04.2019
XII -
Buxi Jagabandhu English Medium School (CBSE)
Bhubaneswar 06.2012 - 04.2014
X -
Gouri Shankar Residential English Medium School
Bhubaneswar 04.2004 - 04.2012
Skills
Project Managementundefined
Timeline
Business Operations Associate
Crio.Do
03.2023 - Current
Operation Associate
Awign Enterprisers
01.2022 - 03.2023
Inside Sales Specialist
CodeYoung
05.2021 - 11.2021
Data Analyst Intern
The Spark Foundation
10.2020 - 10.2020
Market Research Intern
Lumevent Private Limited
09.2020 - 10.2020
Digital Marketing Intern
SHRIRAM LIFE INSURANCE CO. LTD
05.2020 - 06.2020
Marketing Intern
BAKUL FOUNDATION
12.2019 - 01.2020
MBA - Marketing Analytics
XAVIER INSTITUTE OF MANAGEMENT & ENTREPRENEURSHIP
05.2019 - 04.2021
Bachelor of Science - Agricultural Sciences
Institute of Agricultural Sciences, SOA University
04.2015 - 04.2019
XII -
Buxi Jagabandhu English Medium School (CBSE)
06.2012 - 04.2014
X -
Gouri Shankar Residential English Medium School
04.2004 - 04.2012
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