Summary
Overview
Work History
Education
Timeline
OperationsManager
Arfat Shaikh

Arfat Shaikh

SRE
Mumbai

Summary

With over 16 years of experience in System Administration and Site Reliability Engineering, Having deep expertise in DevOps tools, on-prem data-center/AWS/GCP Cloud and containerization/GKE technologies. Possess strong problem-solving skills have led to significant productivity improvements, collaborative development, underscores the ability to consistently meet and exceed employer expectations.

Overview

16
16
years of professional experience

Work History

Site Reliability Engineer

ReachLocal
Mumbai, India
08.2017 - Current
  • Evaluated new technologies and tools to enhance overall system performance, stability, and security.
  • Developed custom scripts/tools as needed to automate routine tasks, increasing overall team productivity and efficiency.
  • Collaborated with cross-functional teams to develop, test, and deploy scalable software solutions.
  • Improved incident management workflows by creating comprehensive documentation on troubleshooting procedures and common issues resolution steps.
  • Improved deployment efficiency, automating processes using CI/CD pipelines.
  • Reduced system downtime, troubleshooting critical issues and applying timely fixes.
  • Increased system scalability with deployment of cloud-based infrastructures tailored to project needs.
  • Involved in Migration infrastructure from local data-center to AWS and GCP Cloud reduced overall IT cost to 70%.

Linux System Administrator

Direction Software Solution
Mumbai, India
12.2010 - 08.2017
  • Implemented monitoring tools for real-time analysis of system performance, allowing for proactive identification of potential issues before it impacted users.
  • Improved system performance by optimizing Linux server configurations, implementing efficient backup processes, and performing regular maintenance tasks.
  • Provided hands-on support for end-users experiencing issues with Linux-based systems or applications, facilitating quick resolutions and minimal disruptions to productivity.
  • Resolved complex technical issues promptly by leveraging strong troubleshooting skills and root cause analysis techniques.
  • Created and serviced administrator and user accounts on Linux-based systems, managing deployments.
  • Spearheaded migration projects between different Linux distributions or cloud platforms, ensuring minimal data loss or downtime during transitions.
  • Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
  • Monitored networks and network devices to resolve technical problems quickly.
  • Led server infrastructure development, quality assurance, staging and production systems.

Desktop Support Engineer

ITSource
Mumbai, India
02.2008 - 09.2010
  • Optimized PC performance through regular updates, patches, and system upgrades.
  • Configured hardware, devices, and software to set up work stations for employees.
  • Installed new or upgraded hardware and software and coordinated installation and follow-up with user to achieve customer satisfaction.
  • Managed inventory of IT assets including hardware components and software licenses to maintain accurate records and ensure compliance with company policies.

Education

Bachelor of Commerce - Accounting Technology And Bookkeeping

Burhani College
10.2007

Timeline

Site Reliability Engineer

ReachLocal
08.2017 - Current

Linux System Administrator

Direction Software Solution
12.2010 - 08.2017

Desktop Support Engineer

ITSource
02.2008 - 09.2010

Bachelor of Commerce - Accounting Technology And Bookkeeping

Burhani College

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Arfat ShaikhSRE