Arif Shaikh
India,MH
Overview
26
26
years of professional experience
Work History
Business Development Executive
iThink Logistics Pvt Ltd
07.2024 - Current
- Identify and target potential customers in industries requiring logistics and supply chain services.
- Develop and execute strategies to attract new clients.
- Analyze market trends, competitor activities, and customer needs.
- Identify opportunities for growth in different sector.
Sales Executive
Slash RTC Pvt Ltd
06.2023 - 12.2023
- Developed relationships with high-profile clientele by successfully employing sales techniques.
- Employed effective problem-solving techniques, increasing client satisfaction ratings.
- Managed full sales lifecycle for accounts.
Sales Representative
National Electric Poles Manufacturing
04.2019 - 09.2022
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Developed and delivered engaging sales presentations to convey product benefits.
Sales Manager's Assistant
Ayesha Motors
04.2012 - 12.2019
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Handling responsibilities to sell Used cars to walking clients.
Senior Customer Service Executive
Sparsh BPO Services Ltd
08.2008 - 04.2011
- Employed comprehensive benchmarks to establish and monitor customer service standards.
- Assisted marketing team on short-term and long-term promotional projects and provide regular updates on status and progress.
- Maintained customer account information database by canceling and updating customer accounts.
Customer Service Executive
Andromeda Marketing Pvt Ltd
06.2004 - 04.2008
- Employed comprehensive benchmarks to establish and monitor customer service standards.
- Developed working relationships with internal and external customers while assisting with account management duties.
- Resolved customer billing errors by researching issues in system, asking open-ended questions, and determining root causes of problems.
- Provided company information and policies to customers upon enquiry and answered questions via phone, email, or online chat.
Sales Representative
Senior Ladders Manufacturing Company
01.2000 - 01.2003
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Timeline
Business Development Executive
iThink Logistics Pvt Ltd
07.2024 - Current
Sales Executive
Slash RTC Pvt Ltd
06.2023 - 12.2023
Sales Representative
National Electric Poles Manufacturing
04.2019 - 09.2022
Sales Manager's Assistant
Ayesha Motors
04.2012 - 12.2019
Senior Customer Service Executive
Sparsh BPO Services Ltd
08.2008 - 04.2011
Customer Service Executive
Andromeda Marketing Pvt Ltd
06.2004 - 04.2008
Sales Representative
Senior Ladders Manufacturing Company
01.2000 - 01.2003