Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Accomplishments
Timeline
Arijit Sen

Arijit Sen

Kolkata, West bengal,9748017946 || arijitsenalways@gmail.com

Summary

Experienced UX leader accomplished at managing design teams across multiple projects, with a track record of successfully evangelizing design system and best practices projects. Accomplished at collaboration with product management, development and business owners inside agile environments. Focused on synthesizing user centered design from consumer insight, data analytics, user research, and business requirements. Experienced with developing user testing, including usability, interviews, surveys and eye tracking.

Overview

19
19
years of professional experience

Work History

Director of User Experience

PricewaterhouseCoopers Private Limited
08.2007 - Current
    • Delivered innovative end-to-end user experiences that meet business objectives and consumer needs
    • Led, developed and defined user experience strategy across various digital platforms. Identified and understood current and emerging customer behavior and latest in technology trends
    • Contributed to early-stage discovery by understanding problem, generating design principles, developing models and concepts to fit
    • Owned overall UX vision including strategy, wire-frames and prototypes of all product lines
    • Lead team of internal product designers to success, including mentoring, coaching and all development needs
    • Design all UX processes allowing team to function at maximum efficiency and effectiveness
    • Led all consumer testing and experiments to inform and evaluate experiences
    • Communicated design decisions, design changes and requirements through presentations and other documentation where required
    • Managed team of 40+ UX designers, fostering collaborative environment and achieving 30% improvement in team productivity and efficiency
    • Understanding Pain points of stakeholders by conducting workshops which helped to navigate to right area and thereby provide world class solutions / dashboards to meet and achieve end objective
    • Led implementation of data-driven UX strategy resulting in 30% increase in user engagement
    • Developed and executed mobile-first design approach, resulting in 25% improvement in mobile conversion rates and 15% increase in app downloads
    • Led design and launch of new e-Commerce platform, resulting in 20% increase in online sales and 15% growth in customer acquisition within first quarter
    • Implemented user-centered design approach based on extensive user research, resulting in 40% reduction in user errors and 20% improvement in task completion rates

Assistant Manager - Finance

Magma Fincorp
05.2005 - 08.2007
  • Trained new and existing staff members in various financial procedures to prepare for job requirements.
  • Supported operations management, sales, and marketing efforts to increase revenue and overall financial health.
  • Reviewed documentation and identified financial discrepancies where applicable.
  • Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
  • Forecasted trends and recommended improvements based on financial risk analyses.
  • Managed regular finance tracking for numerous branch offices and headquarters expenses.
  • Maintained responsive organization with sustained revenue growth through industry forecast monitoring and deliberate financial planning.

Education

MBA - Finance

KIIT , Bhubaneswar , Orissa
03.2005

Bachelor of Commerce - Commerce

St Xavier's College , Kolkata, India
03.2002

High School - Commerce

Kanailal Vidyamandir, Chandernagore
03.1999

Schooling - General

Don Bosco , Bandel
03.1997

Skills

    • Design Management and Process
    • Design Thinking
    • UI Design
    • UX Design
    • Information Architecture
    • Wireframing
      • Storyboards
      • User and Interaction Flows
      • Usability Testing
      • Surveys
      • Agile Methodology

Languages

English
Bilingual or Proficient (C2)
Bengali
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)

Additional Information

Career progression in PwC

2019 - Director

2014 - Associate Director

2011 - Manager

2009- Sr Consultant

2007 - Consultant

Accomplishments

  • Supervised team of 50+ staff members.
  • Collaborated with team of 90 in the development of an Industry Cloud Platform for a large Indian Conglomerate
  • Successfully delivered numerous engagements which highest Client Satisfaction score
  • Helped in defining adoption strategies for multiple clients

Timeline

Director of User Experience - PricewaterhouseCoopers Private Limited
08.2007 - Current
Assistant Manager - Finance - Magma Fincorp
05.2005 - 08.2007
KIIT - MBA, Finance
St Xavier's College - Bachelor of Commerce, Commerce
Kanailal Vidyamandir - High School, Commerce
Don Bosco - Schooling, General

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Arijit Sen